User`s manual

Alcorn McBride Binloop User’s Manual Page 115
Appendix A - Troubleshooting
Guides
Card Cage Troubleshooting Guide
Symptom Cause(s) Solution(s)
1) No Front Panel display
or LEDs
a) No Power
b) Bad Power Supply
a) Check Power connections
b) Cycle Power
2) One or more of the
reproducers not responding
to test button press.
a) Incompatible Video File
b) Faulty Button
c) Faulty Reproducer
d) Faulty Controller
a) Press Reproducer Test Button
to see if reproducer responds.
b) Press Mute Button and make
sure Reproducer LED’s illuminate
RED. (This verifies
communication)
c) Cycle Power
Video Troubleshooting Guide
Symptom Cause(s) Solution(s)
1) No Video Output single
track - no fault indicated.
Status and/or Mute
indicator off or always lit.
Reproducer does not
respond.
a) Reproducer
microprocessor hung up
due to “hot-carding” of CF
cards.
a) Cycle power on unit.
2) Component video output
is discolored on your
display (i.e. GREEN, BLUE)
a) Component Video output
wired incorrectly
b) Faulty or loose cables
b) Color space configured
incorrectly for display
a) Check cables
b) Change Colorspace
configuration for affected
reproducer.
c) Change Colorspace setting of
display (if possible)
3) Video plays fine for
several seconds, and then
starts stuttering – blocky
artifacts appear on the
video output. Audio may
sound strange, or drop out.
a) Video Format of Binloop
does not match framerate
of video clip.
b) Sample rate of Binloop
does not match sample rate
of the audio track in the
video clip.
a) Verify that the video is
encoded using a supported
framerate and that the Video
Format of the Binloop matches
that framerate.
b) Change sample rate of Binloop
or audio track.