Specifications

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MOTOROLA SOLUTIONS
2) INCREASED PRODUCTIVITY & DECREASED RESPONSE TIME
ACS consolidates disparate alarm sources and manages the alarm notication process. By doing so, response times to alarms and urgent
events are signicantly reduced, which leads to an increase in workplace efciency. Employees are no longer required to verify control
panels when alarms are triggered. ACS automatically noties the concerned individuals based on the time of day and competencies
required to respond.
Frequent Use Cases
• Fire alarm notications to Fire Marshal and Security department
• Factory machinery malfunction notications to Engineering
• Security breach notications to Security
• Afterhours call button in a hotel to Customer Service Representatives
3) BETTER ACCOUNTABILITY
ACS is a closed-loop system, meaning that alarms will never go unnoticed. Backup workers are assigned so that if the primary employee
does not receive or acknowledge the alarm message, the alarm will be appropriately escalated to the next user until it is acknowledged
and has been responded to.
Frequent Use Cases
• Work ticket notications to mobile users, and reporting on completion times
• Emergency alarm notications escalated until resolved
CENTRALIZED LONE WORKER – ENHANCING WORKER SAFETY AND SECURITY
Centralized Lone Worker (CLW) monitors employees by systematically sending ‘Alive Check’ messages at frequent intervals to their mobile
devices, i.e. their MOTOTRBO radios or mobile phones. If an individual cannot respond to an ‘Alive Check’ message, CLW triggers an
alarm. Teldio’s intelligent alarm notication system, ACS, receives this alarm notication stating that the lone worker is unresponsive, and
automatically noties the appropriate response group directly on their mobile devices via e-mail or text message. The ‘Retry’ feature allows
for CLW to ping a lone worker more than once prior to notifying response groups of an emergency. The application can also send messages
to multiple types of mobile devices simultaneously.
When ACS noties individuals of an alarm, they must accept the alarm notication to acknowledge that it is being looked after. If the rst
individual in the response group misses or ignores the alarm notication, ACS redirects the alarm notication to the next appropriate
worker. Never again will alarms go unnoticed. CLW ensures that workers are protected by monitoring their well-being though frequent
‘Alive Check’ messages. CLW can be congured differently for each lone worker to t all needs.
THIS IS HOW IT WORKS…
SAFETY SOLUTIONS WITH DIGITAL RADIO