User's Manual
Business Guidelines – Processes and Procedures
Version: 2.3 57 10/15/2009
9. Contact AMS Customer Services to reinitialize the SCRAM Bracelet.
Note: If you cannot contact AMS, check in the SCRAM Bracelet and then
reassign to the client.
Replace Faceplate
The faceplate should be replaced whenever it is removed from the SCRAM Bracelet. To
remove the faceplate:
1. Remove the faceplate using the Faceplate/Clip Removal Tool.
2. Install a new faceplate.
Replace Straps
The straps on the SCRAM Bracelet easily can be replaced without returning the bracelet
to AMS. To replace the straps:
1. Remove the faceplate using the Faceplate/Clip Removal Tool.
2. Remove the strap retainers using the Torx screwdriver.
3. Remove the straps.
4. Install the straps on the bracelet, aligning each strap with the guide pins on the
correct side.
5. Install the strap retainers, aligning each retainer with the guide pins on the correct
side.
Replace Modem
To replace the modem, follow the Replace Modem Wizard steps that appear in the
following order:
1. Enter a bracelet serial number then click the Assign Equipment button.
2. Establish a communication schedule then click the Submit Schedule button.
o Daily Scheduled Communication – This schedule option directs you to
enter at least one time during a day that the bracelet and modem
communicate in order to upload readings taken during the last 24 hours.
o Manual Scheduled Communication – With this option, you can designate
certain days during a week that the client must initiate contact between the
bracelet and modem. In the example given, the client must wake up the
bracelet every Monday, Wednesday, and Friday before 6:00 PM. After 6:00
PM, a Communication alert will be generated.
o Periodic Manual Communication – This option allows you to set an
interval, by days, that the bracelet and modem will communicate. For
example, selecting the 3(72 hours) radio button establishes that the client
must wake up the bracelet at least once every 3 days to establish
bracelet/modem communication and upload bracelet data. After 3 days
without any communication between the two devices, a Communication alert
will be generated.