User's Manual
Business Guidelines – Processes and Procedures
Version: 2.3 56 10/15/2009
4. If the client’s modem is NOT available, enter a modem serial number then click
the Assign Equipment button.
5. Select the SCRAM Modem or Direct Connect as the device being used to
complete the equipment setup process then click the View Steps button to
display the appropriate steps.
a. Using the SCRAM Modem:
1) Plug in the SCRAM Modem.
2) Check in the old SCRAM Bracelet.
3) Remove the old SCRAM Bracelet.
4) Attach the new SCRAM Bracelet then wake up the bracelet.
5) Unplug the SCRAM Modem.
b. Using Direct Connect:
1) Set up the Direct Connect device.
2) Open the Direct Connect application.
3) Check in the old SCRAM Bracelet.
4) Remove the old SCRAM Bracelet.
5) Install the battery, faceplate, and exhaust cap in the new SCRAM
Bracelet.
6) Attach the new SCRAM Bracelet then wake up the bracelet.
6. Click the Print Schedule button to display a print version of the client’s program
schedule.
7. Click the Print Agreement button to display the client’s customized Participant
Agreement.
8. Click the Finish button.
Replace Battery
If the bracelet battery falls below an acceptable threshold, an alert is generated and the
battery must be replaced. To replace the battery:
1. Remove the SCRAM Bracelet.
2. Remove the faceplate using the Faceplate/Clip Removal Tool.
3. Remove the old battery.
4. Remove the old exhaust cap.
5. Install the new exhaust cap.
6. Install the new battery.
7. Install the new faceplate.
8. Attach the SCRAM Bracelet.