User's Manual

Business Guidelines – Processes and Procedures
Version: 2.3 41 10/15/2009
5. If, after receiving the report, the Service Provider and/or Agency determines that
AMS support is required, AMS must be notified by submitting a Request for
Testimony form least 14 days prior to the formal court hearing.
Figure 15: Request for Testimony Form
6. AMS will validate the level of court testimony required through the review of the
Request for Testimony Form. These hearing must be challenges to the
technology of the SCRAM System in courts where the SCRAM technology has
not been accepted. AMS will use telephonic or video testimony when available.
As a last resort only, AMS will travel to the jurisdiction to provide testimony.
When appropriate, AMS will submit an invoice for travel and expenses. Refer to
the Personal Court Appearances Policy on page 69 for the specific AMS policy
regarding personal court appearances.
Formal Court Report
AMS generates a formal court report, titled the SCRAM System Data Interpretation
Report, when SCRAM data is challenged in an upcoming court case. This report is a
compilation of several documents that present a complete picture of the alleged non-
compliance event.
SANCTION GUIDELINES
If the client admits to violating the terms of the SCRAM Participant Agreement or if guilt
is proven in court, sanctions are warranted. The following guidelines provide sanctioning
options that can be implemented if no prior rules exist.
Philosophy
The objective in developing appropriate responses to an offender’s behavior is to have a
mechanism in place that enables the consistent application of a developed response.
These responses should be both rewarding and punitive in nature and should be
consistent with the seriousness of the infraction. Sanctions models that emphasize
rewards over punishment tend to have an increased motivation response by the offenders
subject to supervision.