User's Manual

Business Guidelines – Processes and Procedures
Version: 2.3 24 10/15/2009
Court Set-Up
In order to add a court, log into SCRAM
NET as a Call Center Supervisor. Once you are in
the site, perform the following steps:
1. Click the Judicial tab.
2. Click the Add Court button to open the Court Setup Wizard.
3. Enter or select the following information in the General page:
a. Referring Court field
b. Short Name field
c. Jurisdiction # field (optional)
d. Court Level drop-down list
e. Court Specialty drop-down list
f. State drop-down list
g. County drop-down list
h. Region drop-down list (optional)
i. Servicing Location drop-down list (optional)
4. Click the Save button.
JUDGE MANAGEMENT
If a client is associated with the presiding judge, a judge will quickly be able to review
the compliance or non-compliance rates for each offender. With this data, you can better
determine which judges are frequently sentencing offenders to the SCRAM Program and
which judges need to broaden their sanctioning options to include SCRAM.
Judge Set-Up
In order to add a judge, log into SCRAM
NET as a Call Center Supervisor. Once you are
in the site, perform the following steps:
1. Click the Judicial tab.
2. Click the Judges tab.
3. Click the Add Judge button to open the Judge Setup Wizard.
4. Enter or select the following information in the General page:
a. First Name field
b. Last Name field
c. Judge Type drop-down list (optional)
5. Click the Save button.
6. Click the Yes or No button.