User's Manual

Business Guidelines – Processes and Procedures
Version: 2.3 10 10/15/2009
Program Definition and Set-up
GUIDELINES FOR SCRAM PROGRAM IMPLEMENTATION
Program Criteria
Use the following information as a checklist to address the questions that will likely
occur as you start defining your SCRAM Program.
Program Goals
 What is the purpose of the SCRAM Program?
 What outcomes are measurable and definable?
 How do completion rates impact recidivism, program completions, compliance,
and what impact does SCRAM make in treatment?
Client Profile
 What process will be implemented to identify offenders that will be required to
participate in the SCRAM Program?
 Will the program be specific to an offender population or court program?
 Will there be specific criteria for exclusion?
 Who determines the exclusionary criteria?
 What collaborative process needs to occur in order to identify SCRAM Program
criteria?
Sanctions
 What will the specific responses be regarding compliance and non-compliance?
 What will be the tolerance level for minor and major infractions and how will
infractions be handled at the agency level, officer level, and service provider
level?
Referral Process
 What mechanism is in place to disseminate information from the point of origin
to the Service Provider or Agency?
 Does this trigger require specialized paperwork such as a SCRAM-specific
order?
 How many copies of the order are needed and to whom do they go?
 How do we prevent individuals from “falling through the cracks?”
If you would like more information regarding the establishment of a SCRAM Program,
refer to the AMS Extranet site.