User's Manual

Introduction and Overview
Version: 2.3 2 10/15/2009
The following flow illustrates the bi-directional activities, interactions, and
communications that are necessary on a daily basis.
Court
Service
Provider/
Agency
AMS
Figure 1: Information Flow
SCOPE
What is in this manual? The answer is, a little bit of everything. With some topics, you
will be reading about existing policies. For example, there is an established policy on
how to return equipment to AMS. Concerning other topics, we provide procedural
recommendations based on our customers past implementation experiences. Each area of
interest is written to give you the information needed for that subject.
BENEFITS
This manual provides you with a winning formula for getting off the ground, establishing
solid organizational practices, and positioning your business for success. Will this manual
answer every question? No! However, if you follow the policies, recommendations, and
guidelines set forth in these pages, the likelihood of success is greatly enhanced.
Company Overview
SCRAM
®
—the Secure Continuous Remote Alcohol Monitor
®
—is the world’s first
automated, remote, continuous alcohol testing system. SCRAM is designed specifically
for long-term monitoring of alcohol offenders, delivering the best offender management
tool yet for assessing alcohol problems, detecting alcohol consumption 24 hours a day,
and ultimately deterring them from drinking while they are on the road to recovery.
Supervising agencies might require individuals to participate in an alcohol-monitoring
program as a condition of a court-ordered release or internal sanction in lieu of a
technical revocation.