Quick Reference Guide

SCRAM GPS
Quick Reference Guide
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Message Events Description
I nclusion Zone
Exit
I ndicat es t hat the client has exit ed an inclusion zone.
Neut ral Zone Entry I ndicat es t hat the client has entered a neut ral zone.
Neut ral Zone Exit I ndicat es t hat the client has exit ed a neutral zone.
Audible -
Com m and Sent
I ndicat es t hat the user sent an audible alarm t o the
bracelet .
Audible - Device
Received
Sent by the bracelet to indicat e t hat it received t he
audible com m and from the syst em .
Vibrat e -
Com m and Sent
I ndicat es t hat the user sent a vibrat e alarm t o the
bracelet .
Vibrat e - Device
Received
Sent by the bracelet to indicat e t hat it received t he
vibrat e com m and from t he syst em .
Acknow ledgem ent I ndicat es t hat the client has responded t o the audible
or vibrat e com m and by pressing the butt on on t he
bracelet .
Exclusion Zone
Buffer Exit
Generated when t he client exit s the exclusion zone
buffer area by m oving away from the exclusion zone.
Battery Low
Vibrat e - Client did
not push butt on
Generated when a user sends a vibrat e com m and t o
the bracelet and the client does not acknow ledge by
pushing the but ton on the bracelet .
Battery Low
Vibrat e - Client
pushed butt on
Generated when a user sends a vibrat e com m and t o
the bracelet and the client pushes the butt on on t he
bracelet .
End Of Service I ndicat es t hat the client has been inactivat ed.
TROUBLESHOOTI NG
I ssue I ndication Recom m ended Action
No
Com m unication
I ndicat es t hat the
bracelet is unable to
com m unicat e with
cell t ower. On t he
Dashboard page, a
solid
red icon appears
in t he Equipm ent
colum n for t he client .
I nst ruct client t o plug device in
for 15 m inutes.
I f com m unication failure does
not clear, inst r uct client t o st and
outside for 15 m inut es in an
at t em pt t o com m unicate wit h
cell t ower.