Quick Reference Guide

SCRAM GPS
Quick Reference Guide
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RETURN EQUI PM EN T
Cont act AMS Cust om er Services at 303.785.7879 t o
request an RMA so t he GPS equipm ent can be shipped and
replaced.
E- m ail: gpssupport @scram syst em s.com
ALERT/ EVENT DEFI NI TI ONS
BRACELET ALERTS/ EVEN TS
Critical Alerts Description
Exclusion Zone
Violation
Generated when a client enters an exclusion zone and
the syst em det erm ines that one or m ore location point s
are inside the zone.
Exclusion Zone
Violation Clear
Generated when t he client exit s the exclusion zone.
Device Tam per Generated when a client separat es or dam ages the back
plat e t hat secures the bracelet to the client .
User clears t his alert from Dashboar d page after
ent ering note.
Strap Tam per Generated when a client cut s, dam ages, or rem oves t he
st rap from the bracelet .
User clears t his alert from Dashboar d page after
ent ering note.
Serious Alerts Description
Battery Critical Generated when t he bracelet bat t ery reaches a pre-
defi ned low point , which is approxim at ely 30 m inut es of
bat tery life left.
Battery Low Clear Generated when t he bracelet is plugged int o an AC
outlet and reaches a pre- defi ned charge level.
Com m unication
Failure
Generated when t he bracelet fails to com m unicat e wit h
the syst em for a period t hat exceeds t he t ransm ission
frequency int erval of the client ’s supervision plan,
and the user- defi ned buffer period for com m unication
failur es.
Com m unication
Failure Clear
Generated when t he bracelet re- est ablishes
com m unicat ion wit h the syst em .