Quick Reference Guide

SCRAM CAM
Quick Reference Guide
37
Alerts Description
Potential Removal
Alert
Generated when the client cuts the strap or removes
the bracelet without damaging the strap. This alert
may indicate that supervisory personnel replaced the
bracelet battery.
Critical Comm. Alert Generated when the bracelet does not communicate
with the base station for 48 hours, the bracelet does
not communicate with Direct Connect for 48 hours
after the scheduled download time, or the base station
does not communicate with SCRAM
NET for 48 hours.
Comm. Alert Generated when the bracelet does not communicate
with the base station for 24 hours, the bracelet does
not communicate with Direct Connect for 24 hours
after the scheduled download time, or the base station
does not communicate with SCRAM
NET for 24 hours.
Replace Equipment
Alert
Generated when data indicates that an equipment
problem requires immediate replacement.
Equipment
Assignment Alert
Generated when the base station is unable to download
setup information from SCRAM
NET, a problem occurs
during setup, or the bracelet fails to start the setup
process or complete it within the time limit.
Replace Battery/
Faceplate Alert
Auto-generated every 90 days after a new battery is
installed in the bracelet when the bracelet is using the
base station or Direct Connect to upload readings to
SCRAM
NET. The alert is generated after 60 days if the
bracelet is being used on a house arrest client.
Battery Low Alert Generated when the battery on the bracelet needs to
be replaced.
Perform Strap
Maintenance Alert
Generated when the bracelet detects that the buckle
strap or long strap on the bracelet needs to be
replaced.
HOUSE ARREST ALERTS/EVENTS
Alerts/Events Description
Base Station Battery
Depleted Alert
Generated just prior to the base station battery being
completely drained.
Base Station Called
from Wrong Number
Alert
Generated when the phone number that the base
station is calling in from does NOT match the phone
number previously entered in SCRAM
NET.
Base Station
Housing Tamper
Alert
Generated when the base station detects that the
battery cover is not properly attached.
Base Station
Housing Tamper
Restored Alert
Generated when the base station detects that the
cover has been correctly installed.
Base Station
Self-Test Failure –
Replace Alert
Generated when AC power is applied to the base
station and any component in the base station fails the
self test. The event will re-appear every 24 hours until
the base station passes all facets of the self test.