Warranty

www.alcidae.com
as such products may be used, defective, counterfeit or may not be designed for use in your country.
This warranty covers only Alcidae products and is not extended to other equipment, components, or
devices that a customer uses in conjunction with our products.
TO OBTAIN WARRANTY SERVICE
Should it be necessary to contact Customer Support, call [phone] or email us at
[e-mail]. Have pertinent information available including proof of purchase and an
understanding of the issue. You must provide proof of purchase. Call or email a customer support
representative to assess the problem.
Limited Warranty is in effect only if the product was purchased through an Authorized Retail Seller of
Alcidae and the unit is operated in North America.
Limited Warranty does not extend to unlicensed third-party resellers nor products refurbished by
others. Limited Warranty is not transferable and is only applicable to the original purchaser from an
Authorized Retail Seller.
You are responsible for all tariffs and taxes imposed to ship or receive warranty or replacement units to
and from the United States. Warranty extends only to defects in materials or workmanship and does not
extend to cracked screens, damaged USB or DC ports, or any other products that have been lost,
discarded, damaged by misuse, accident, neglect, liquid damage, acts of God (such as lightning),
improper installation, improper maintenance, or modification. The Limited Warranty DOES NOT COVER
damages of previously altered, modified, repaired, or serviced by anyone other than a service facility
authorized by Alcidae. Warranty does not cover cosmetic damage or lost accessories. Should you decline
our services and wish to have the unit returned, please provide a return label or pay Alcidae to return. If
there is no response within 45 days, Alcidae will recycle the unit on your behalf.
This warranty gives you specific rights and these rights may vary from state to state. Some states do not
allow limitation on how long the warranty lasts or exclusions or limitation of incidental or consequential
damages, so the above may not apply to you.
Alcidae Inc. reserve its right to revise the warranty from time to time without written notice to you.
LIMITATIONS
This warranty gives you specific rights and these rights may vary from state to state. Some states do not
allow limitation on how long the warranty lasts or exclusions or limitation of incidental or consequential
damages, so the above may not apply to you.
DISCLAIMER OF WARRANTY
EXCEPT FOR THE FOREGOING WARRANTIES, ALCIDAE HEREBY DISCLAIMS AND EXCLUDES ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY AND/OR ALL IMPLIED
WARRANTIES OF MERCHANT ABILITY, FIRMNESS FOR A PARTICULAR PURPOSE AND/OR ANY WARRANTY
WITH REGARDS TO ANY CLAIMS OF INFRINGEMENT.
LIMITATION OF LIABILITY
LIABILITY OF ALCIDAE INC.: THE SOLE AND EXCLUSIVE REMEDY FOR DAMAGES FOR ANY CLAIM OF ANY
KIND WHATSOEVER, REGARDLESS OF THE LEGAL THEORY AND WHETHER ARISING IN TORT OR
CONTRACT, SHALL NOT BE GREATER THAN THE ACTUAL PURCHASE PRICE OF THE PRODUCT WITH
RESPECT TO WHICH SUCH CLAIM IS MADE. IN NO EVENT SHALL ALCIDAE BE LIABLE TO PURCHASE FOR