User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 94 10-Dec-12
11.45 AudioCodes 320HD
11.45.1 Limitations Specific to AudioCodes 320HD Phone
There are no additional limitations except for those mentioned in Limitations and Differences.
11.45.2 Features Codes on AudioCodes 320HD Phone
This section presents the feature codes for PBX Services accessible during a call specific to the
AudioCodes 320HD Phone and serves as a supplement to
Quadro Feature Codes on IP Phones.
PBX Services accessible during a call Keys/Soft Keys
Call Hold HOLD
Call Waiting HOLD
Call Blind Transfer HOLD ->dial the number -> TRANSFER
Call Transfer with Consultation
TRANSFER -> dial the number -> call establishment
-> TRANSFER
Call Conference
HOLD->
dial the number
->
call establishment
->
CONFERENCE
To Put a Call on Hold
During the call press the HOLD button to place the call on hold. To resume a call on hold press
the HOLD button to return to the call or blinking (yellow light) LINE button or the Resume
softkey.
To Accept a Second Incoming Call
Call waiting tone (short beeps) indicates an incoming call. Press the blinking (red light) LINE
button to accept a second incoming call. First call is placed on hold. Press the blinking LINE
button again to toggle between the calls.
To Blind Transfer a Call
During an active call press the HOLD button, this puts the call in progress on hold. Then press the
New Call softkey to dial the number to where you want to transfer the call and press the
TRANSFER button to transfer the call. You will be disconnected automatically from both calls.
To Transfer a Call with Consultation
During a call press the TRANSFER button to make a call and automatically place the active call on
hold. Dial the number to where you want to transfer the call. Once the call is established, press
the TRANSFER button again to transfer the call. You will be disconnected automatically from both
calls.
To Set up a Conference Call
During a call press the HOLD button to make a call which automatically places the active call on
hold. Dial the number, once the call is established, press the Conf softkey.
To end the three-way conference call, hang up the phone.