User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 76 10-Dec-12
11.34 Yealink SIP-T20P
11.34.1 Limitations Specific to Yealink SIP-T20P
There are no additional limitations except for those mentioned in Limitations and Differences.
11.34.2 Features Codes on Yealink SIP-T20P
This section presents the feature codes for PBX Services accessible during a call specific to the
Yealink SIP-T20P Phone and serves as a supplement to
Quadro Feature Codes on IP Phones.
PBX Services accessible during a call Keys/Soft Keys
Call Hold
HOLD
Call Blind Transfer

dial the number

hang up or press
Call Transfer with Consultation
 dial the number  consult  hang up or
Call Conference
 dial the number
To Put a Call on Hold
To hold/resume a call:
1. Press the Hold button
to put your active call on hold.
2. If there is only one call on hold, press the Hold button to retrieve the call.
3. If there are more than one call on hold, press the line button, press the Up/Down button to
highlight the call, press the Hold button to retrieve the call.
To Blind Transfer a Call
1. Press the Tran button during the active conversation, the call will be on hold, there
will be a dial tone. Dial the other telephone number.
2. Press the MENU button to stop the call transfer operation before the call is answered.
3. Hang up to complete the transfer.
4. You will be disconnected from the call.
To Transfer a Call with Consultation
1. Press Tran button
during the active conversation, the call will be on hold, there will
be a dial tone. Dial the second telephone number.
2. When the phone is answered, you can have a private conversation without the first person
hearing it, then hang up to complete the transfer.
3. You will be disconnected from the call.