User`s guide
Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 59 10-Dec-12
11.23 Grandstream HT386
11.23.1 Limitations Specific to Grandstream HT386
HandyTone-386 is a VoIP Analog Telephone Adaptor designed to work with an ordinary analog
telephone.
There are no additional limitations except for those mentioned in
Limitations and Differences.
11.23.2 Features Codes on Grandstream HT386
This section presents the feature codes for PBX Services accessible during a call specific to the
Grandstream HT386 Phone and serves as a supplement to
Quadro Feature Codes on IP Phones.
PBX Services accessible during a call Keys/Soft Keys
Call Hold flash
Call Waiting flash
Call Blind Transfer
flash
dial *87
dial the number
Call Transfer with Consultation
flash
dial the number
consult
hang up
Call Conference
flash
dial the number
flash
To Put a Call on Hold
During the call press the “flash” button to place a caller on hold. Press the “flash” button again to
release call hold.
To Accept a Second Incoming Call
Call waiting tone (3 short beeps) indicates an incoming call. Toggle between incoming call and
current call by pressing the “flash” button. First call is placed on hold. Press the “flash” button to
toggle between two active calls.
To Blind Transfer a Call
During an active call press “flash” button (or hook flash on older models), dial *87, then dial the
number to transfer call and press the “#” key (or wait 4 seconds) to complete transfer of active
call.
Expected outcomes:
a) A quick confirmation tone (call waiting tone) followed by a dial tone. This indicates the transfer
is successful. Hang up or place another call.
b) A quick busy tone followed by a restored call (on supported platforms only). The busy tone
indicates the transfer failed.
c) Continuous busy tone. The phone call has timed out. Note: continuous busy tone does not
indicate the transfer has been successful, nor does it indicate the transfer has failed. It often
means there was a failure to receive second NOTIFY – check firmware for most recent release.
To Transfer a Call with Consultation
Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial
tone.
2. A then dial C’s number then # (or wait for 4 seconds).
3. If C answers the call, A and C are in conversation. Then A can hang up to complete
transfer.