User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 53 10-Dec-12
11.19 Grandstream GXP2000/GXP2100/GXP2110/GXP2120
Phone
11.19.1 Limitations Specific to Grandstream GXP2000/GXP2100/
GXP2110/GXP2120 Phone
There are no additional limitations except for those mentioned in Limitations and Differences.
11.19.2 Features Codes on Grandstream GXP2000/GXP2100/
GXP2110/GXP2120 Phone
This section presents the feature codes for PBX Services accessible during a call specific to the
Grandstream GXP2000/GXP2100/GXP2110/GXP2120 Phone and serves as a supplement to
Quadro Feature Codes on IP Phones.
PBX Services accessible during a call Keys/Soft Keys
Call Hold HOLD
Call Waiting LINEx
Call Blind Transfer Transfer ->dial the number -> SEND
Call Transfer with Consultation
LINE
x
-> Dial ->
call establishment
-> Transfer ->
LINEx (in hold line)
Call Conference
LINE
x
-> Dial ->
call establishment
-> CONF ->
LINEx (in hold line)
To Put a Call on Hold
During the call press the HOLD button to place the call on hold. To resume the call press the
corresponding blinking LINE.
To Accept a Second Incoming Call
To answer the incoming second call press the corresponding blinking (red light) LINEx button, this
automatically places the active call on hold. Call Waiting tone (stutter tone) is audible when there
is an active call.
To Blind Transfer a Call
During an active call press the Transfer button, this puts the call in progress on hold. Then dial
the number (and press the # or SEND button to complete transfer of active call). You will be
disconnected automatically from both calls.
To Transfer a Call with Consultation
During a call press the LINEx button (free line) to make a call and automatically place the active
line on hold. Dial the number, once the call is established, press the Transfer button then the
LINE button of the waiting line to transfer the call.
To Set up a Conference Call
During a call press the LINEx (free line) button to make a call which automatically places the
active line on hold. Dial the number, once the call is established, press the CONF button then the
LINEx that is on hold (blinking) to join both calls into a conference.