User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 52 10-Dec-12
To Accept a Second Incoming Call
If call waiting feature is enabled on the Quadro, a call waiting tone (stutter tone) will alert the
caller to an incoming call. Press the FLASH key or HOOK switch to place the current party on hold
and switch to the incoming call. Press the FLASH key or HOOK switch to toggle between two
active calls.
You can send an incoming call directly to voicemail (if the Voicemail service is configured and the
“Call Queue” service is disabled on the Quadro) without answering the Call. To do this, press
MUTE/DEL button without picking up the handset. If you're already on the phone your incoming
call should go directly to voicemail (if Voicemail is configured and “Call Queue” is disabled on the
Quadro).
To Blind Transfer a Call
During an active call press the TRANSFER button, this puts the call in progress on hold. Then dial
the number (and press the # or SEND button to complete transfer of active call). You will be
disconnected automatically from both calls.
Please Note: Transfer initiator is being disconnected from the call and is not up on where the call
is being transferred.
To Transfer a Call with Consultation
During the call press FLASH key or HOOK switch for a second dial tone and automatically place
the active call on hold. Dial the third party’s phone number and press the SEND button or # key,
once the call is established, pres TRANSFER to complete the transfer and hang up. If the call is
not answered, press FLASH button or HOOK switch to resume the original call.
Please Note: If Transfer with Consultation fails, and transfer initiator party hangs up, the
HandTone-496 will ring party to remind that other party is still on the line. Transfer initiator party
can pick up the phone to resume conversation with other party.
To Set up a Conference Call
Place first call. During the call press CONFERENCE button for dial-tone, to make a call and
automatically place the active call on hold. Dial third number and pres SEND or #. Once the call is
established, press the CONFERENCE button again to establish 3-way conference call. If third
caller does not answer, press FLASH button or HOOK switch to resume conversation with held
caller.
To cancel the 3-way conference, simply hang up the phone.