User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 48 10-Dec-12
11.15 Cisco IP Phone SPA509G
11.15.1 Limitations Specific to Cisco IP Phone SPA509G
There are no additional limitations except for those mentioned in
11.15.2 Feature Codes on Cisco IP Phone SPA509G
Limitations and Differences.
This section presents the feature codes for PBX Services accessible during a call specific to
Cisco IP Phone SPA509G and serves as a supplement to
Quadro Feature Codes on IP Phones.
To Put a Call on Hold
During a call, press the Hold button to place the call on hold. A series of beeps or music on hold
plays for the caller to indicate that the call is on hold. Only one call can be active at a time. To
resume the call, press the flashing red line button for the call.
To Accept a Second Incoming Call
To answer the incoming second call press the corresponding blinking (red light) LINE button, this
automatically places the active call on hold.
To Blind Transfer a Call
1. During a call, press (right arrow) then press the Trnsfer soft key.
2. Dial the number you want to transfer the call to then press the Dial soft key to complete
the transfer.
3. Press the Trnsfer soft key after the phone begins to ring, then hang up.
To Transfer a Call with Consultation
1. During a call, press the Trnsfer soft key.
2. Dial the number you want to transfer the call to and then press the Dial soft key.
3. When the called party answers announce the call.
4. Press the Trnsfer soft key at any time during the conversation.
To Set up a Conference Call
During an active call, press the Conf softkey. This puts the call in progress on hold. Dial the phone
number of the second party. When the second party answers, press the Conf softkey again to join
all parties in the Conference. When you hang up, the other two parties are disconnected.
PBX Services accessible during a call
Keys/Soft Keys
Call Hold Hold
Call Waiting Line key with a blinking LED
Call Blind Transfer
Trnsfer

dial the number

dial
Call Transfer with Consultation
Trnsfer

dial the number

dial

Trnsfer
Call Conference
Conf
dial the number
 dial 
call
establishment

Conf