User`s guide
Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 42 10-Dec-12
11.11 Cisco IP Phone 7960
11.11.1 Limitations Specific to Cisco IP Phone 7960
The phone does not support the speed dialling feature of Quadro. It gets a busy tone after
pressing the pound sign (#). See also section
11.11.2 Feature Codes on Cisco IP Phone 7960
Limitations and Differences.
This section presents the feature codes for PBX Services accessible during a call specific to
Cisco IP Phone 7960 and serves as a supplement to
Quadro Feature Codes on IP Phones.
To Put a Call on Hold
During a call, press the Hold soft key. To make a new call while another one is on hold, press the
New Call soft key. To resume the held call, press the Resume soft key.
To Accept a Second Incoming Call
Please Note: To accept an incoming call while in a call, make sure that the call waiting service for
that extension is activated both on the Quadro (Supplementary Services
Basic Services) and
on the phone (Settings
Call PreferencesCall Waiting).
During a call, press the Answer soft key to put the call in progress on hold and receive an
incoming call. To switch between the calls, use the arrow keys in the middle of the base unit. To
terminate a call, press the End Call soft key.
To Blind Transfer a Call
During a call, press the More then BldXfer soft keys. This puts the call in progress on hold and
provides a dial tone on the line.
Dial a phone number that the held call is to be transferred to and press the Dial soft key. You will
be disconnected automatically as soon as the call is set up.
To Transfer a Call with Consultation
During a call, press the More then Trnsfr soft keys. This puts the call in progress on hold and
provides a dial tone on the line.
Dial the phone number that the held call is to be transferred to and press the Dial soft key.
Consult the called party, i.e. to announce the call.
Press the soft key Trnsfr again to transfer the call on hold. You will be automatically disconnected
from both calls.
PBX Services accessible during a call
Keys/Soft Keys
Call Hold Hold
Call Waiting Answer
Call Blind Transfer
More
BldXfer
Call Transfer with Consultation
More
Trnsfr
Call Conference Conf