User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 39 10-Dec-12
11.10 Polycom SoundStation IP 6000
11.10.1 Limitations Specific to Polycom SoundStation IP 6000
There are no additional limitations except for those mentioned in Limitations and Differences.
11.10.2 Features Codes on Polycom SoundStation IP 6000
This section presents the feature codes for PBX Services accessible during a call specific to
Polycom SoundStation IP 6000 and serves as a supplement to
PBX Services accessible during a call
Quadro Feature Codes on IP
Phones.
Keys/Soft Keys
Call Hold
Hold soft key
Call Waiting
Hold soft key
Answer
Call Blind Transfer
Trnsfer soft key Blind soft key
number Send/Dial soft key
Call Transfer with Consultation
Trnsfer soft key number ->
Send/Dial soft key Trnsfer soft key
Call Conference
Confrnc soft key
Dial
Send soft
key Confrnc soft key
To Put a Call on Hold
To place a call on hold:
During a call, press the Hold soft key
. The console LEDs flash red to indicate that a call is on
hold.
The following screen shows Jane Smith on hold. The Resume soft key now displays on the screen.
To resume a call on hold:
While a call is on hold, press the Resume soft key.
Note* to end a call on hold, you must resume the call first.
To Accept a Second Incoming Call
Your phone screen can display information for multiple calls, and you can handle active and held
calls at the same time. Your phone can handle a maximum of eight different calls, or eight
“appearances” at one time.
If two are more calls are taking place, the phone displays a counter at the top right of the display.
For example, in the following figure, “1/3” indicates that the call to James Lee is the first one out
of a total of three.
To display the other two calls on hold, use the scroll keys.
To Blind Transfer a Call
To perform a blind transfer:
1. During a call, press the Trnsfer soft key.