User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 32 10-Dec-12
11.7 Polycom SoundPoint IP 450/501/550
11.7.1 Limitations Specific to Polycom SoundPoint IP 450/501/550
There are no additional limitations except for those mentioned in Limitations and Differences.
11.7.2 Features Codes on Polycom SoundPoint IP 450/501/550
This section presents the feature codes for PBX Services accessible during a call specific to
Polycom SoundPoint IP 450/501/550 and serves as a supplement to
PBX Services accessible during a call
Quadro Feature Codes
on IP Phones.
Keys/Soft Keys
Call Hold Hold (the key is also possible)
Call Waiting
Hold

Answer
Call Blind Transfer
Trnsfr

Blnd

Send
Call Transfer with Consultation
Trnsfr

Dial

Send

Trnsfr
Call Conference
Confrnc

Dial

Send

Confrnc
To Put a Call on Hold
During a call, press either the Hold key on the keypad or the Hold soft key. To resume the held
call, press Resume.
To Accept a Second Incoming Call
Put a call in progress on hold. Use the arrow keys on the keypad to receive a second call. Press
Answer to answer the call.
To switch between the calls, use the Up or Down navigation keys and press Resume.
To Blind Transfer a Call
During a call, press the Trnsfr soft key. This puts the call in progress on hold.
Press Blind to receive a dial tone.
Dial the phone number that the call on hold is to be transferred to and press Send. You will be
disconnected automatically from both calls.
To Transfer a Call with Consultation
During a call, press the Trnsfr soft key. This puts the call in progress on hold. Dial the phone
number that the call on hold is to be transferred to and press Send. Consult the called party.
Press Trnsfr again to transfer the call on hold to the called number. You will be automatically
disconnected from both calls.
To Set up a Conference Call
During a call, press the Confrnc soft key. This puts the call in progress on hold.
Dial the phone number that the call on hold is to be transferred to and press Send.
Press Confrnc to join both calls into a conference.