User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 17 10-Dec-12
10 Quadro PBX Services Accessible during a call
The feature codes for PBX services accessible during a call vary depending on the SIP phone.
The exception is the Call Park and Directed Call Park features, which is common for all IP phones
discussed below.
To make a Call Park
This service requires initial configuration from the Quadro web management. At least one extension should be
configured as a call park extension.
To make a Call Park put the call to park on hold by switching to a free line and dial *5. The
system will play the extension number and the SIP username of a call park extension. This is
usually the first available extension initially configured for call parking.
To make a Directed Call Park
To make a Directed Call Park put the call to park on hold, then dial the call park extension number
within the five second timeout.
Attention: If the 5 second timeout is exceeded, then the Quadro will consider it as an attempt for
retrieving the parked call.
To retrieve the parked call locally, dial the prompted call park extension number on any phone
locally connected to the Quadro. In case of remote access, dial the SIP username of the extension.
The system will ask for authentication. Enter the password of the call park extension or press
# if
the extension does not have a specified password.
Attention: Call Park is valid within the specified timeout, during which hold music (if configured)
will be played to the held party. When the Call Park timeout expires, the phone initiating call
parking will start ringing, and if the parked call is not picked up, or if the phone is off hook, the
parked party will automatically be disconnected.