User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 16 10-Dec-12
8 Limitations and Differences
1. The Hotline service of the Quadro is not working on any of the tested SIP phones.
2. Some of the Quadro services are working with some limitations or slight differences on SIP
phones compared to the way they are working on analogue phones.
The Voice Mail Indication feature is working with the following limitation:
• Voice Mail Lamp Indication is activated on the Quadro, but the indication type (lamp,
tone, or ringing) should be selected on the phone. For more information on the voice
mail indication types available on your IP phone and how to activate them, please
refer to the User’s Manual of the telephone.
The User Password Protection feature is working with the following difference:
• If User Password Protection is activated on the Quadro for outgoing calls, the Quadro
will ask for password after dialing the called destination, not upon lifting the handset
as it is on analogue phones.
3. snom IP phones do not support multiple call park/retrieve; after retrieving the parked call,
it could not be parked again.
For other services of the Quadro not supported by an individual SIP phone, refer to Limitations
Specific to the corresponding Phone section below.
Please Note: If a particular feature is supported both by the Quadro and the SIP phone, the
Quadro’s feature must be used. Using a SIP phone’s feature not supported by the Quadro is left at
the user’s own risk.
9 Quadro Feature Codes on IP Phones
A feature code is a combination of keys dialed on an analogue or IP phone connected to the
Quadro to access Quadro telephony services.
Quadro telephony services are divided into three groups: PBX, Voice Mail, and Auto Attendant
services. Each of these groups has its own hierarchy.
PBX services comprise of the following:
• PBX services accessible at the dial tone.
• PBX services accessible during a call.
The feature codes for PBX services accessible at the dial tone and Auto Attendant services
are the same on all the tested IP phones and are identical to feature codes on analog phones.
Please refer to
Appendix 1 for those codes.
The feature codes for PBX services accessible during a call vary on different IP phones
(exception is the Call Park/Directed Call Park). For those codes, please refer to the Feature Codes
for the corresponding Phone in the section below.