User`s guide

Epygi Technologies Quadro Features on Epygi Tested IP Phones List
PAGE 108 10-Dec-12
12.3 Feature Codes on Auto Attendant
For external IP calls addressed to the Auto Attendant or incoming calls from FXO lines routed to
the Auto Attendant or local calls to Auto Attendant, the following key combinations are available to
access and manipulate within Auto Attendant services:
Incoming call to Auto Attendant Services or dial locally
Keys
Extensions Menu - establishing a connection to an extension on the called
Quadro
(already in)
Remote Enquiry - establishing a connection to the mailbox of an extension on
the called Quadro

Call Relay Menu - mainly for external calls (IP/FXO or IP/ISDN). Local cal
ls are
also allowed.
This service allows you to avoid hanging up and redoing the entire dialing
sequence. If Quadro detects an error in the dialed number or you decide to
cancel the call and start a new one, enter the combination

to interrupt the
call and get an invitation to make a new one.

“

” digit
combination is
applicable:
•
During the dialing,
•
After ring tones
start,
•
After call
establishment.
Under the following restrictions:
•
This feature can be used when accessing the AA from
the PSTN line to make IP or local calls
•
This feature can be used when calling to PSTN through
the AA
•
This feature is not available on the second Quadro Auto
Attendant (calling from one Auto Attendant to another)
Remote Configuration Menu – allows remote enabling/disabling and
configuring of Unconditional Call Forwarding service for Any Address/Other
Addresses on the extension.

Non Permanent Call Back – allows PSTN callers registered in the Authorized
Phones Database to change the callback destination for a one-time callback.
After the caller hangs up, the Quadro will call back to the newly specified
number. This change will not be logged into Authorized Phones Database.

Permanent Call Back – allows PSTN callers registered in the Authorized
Phones Database to reconfigure Authorized Phones Database entries by
modifying and adding the caller's and/or callback numbers. After modifying the
caller’s number it will be possible to initiate a callback only by calling from the
newly specified caller number. After adding the caller’s number a new trusted
user will be added.

Administrator Login
Allows to modify Auto Attendant greeting and menu messages, as well as to
manage universal extension messages.

Call Routing Management Menu - allows managing the routing entries in the
Call Routing Table, i.e. to enable/disable certain dialing rules by dialing key
combinations pre-configured on each routing entry.

Extensions Directory - accesses Quadro extensions by spelling the
extension’s user name using keypad on the phone
