Installation guide
AppendixA Troubleshooting
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3EC 16807 AAAA TCZZA Ed. 07
Your is equipped with two BiĆcolored LEDs (See appendix B
for more information). These indicators may help you to sort out
the problem.
Indication & Problem Solution
Speed T ouchUSB
does not work:
No LEDs light up.
There is no power
supplying connection.
Verify the Speed TouchUSB connections, as
described in subsection 1.2.3.
Check if the Speed TouchUSB's cord is
damaged in any way.
When using a portable PC in battery mode, it is
possible that its USB port is not powered. Refer to
the portable PC's User Manual for more
information.
Check if the Speed TouchUSB is not connected
to a lowĆpowered USB hub port. Refer to the USB
hub's User Manual for more information.
Speed TouchUSB is
recognized by the
installation wizard,
but installation failed.
Verify your PC is running Windows 98, Windows
98SE, Windows ME, or Windows 2000 and that it
meets the according minimum requirements (See
subsection 1.2.1).
Check whether the Speed TouchUSB is not
connected to a lowĆpowered USB hub port. Refer
to the USB hub User Manual for more
information.
USB LED flashes red,
or stays solid red.
Your USB port congests, meaning that too much
traffic is passing through the port. Avoid using
multiple high speed USB devices, e.g. scanners,
speaker, etc. during heavy duty, e.g. a data
download.
Both USB LED and
ADSL LED are solid
amber.
Power On Self Test (POST) failed. See subsection
1.2.3 to check whether the connections are
correctly made.
Windows Error 730.
(Windows98/98SE)
TCP/IP is not installed on your PC. Install the
TCP/IP protocol suite on your PC.