SpeedTouch™ 545/570 Multi-User ADSL Gateways Setup and User’s Guide Release R4.2.
SpeedTouch™ 545/570 Setup and User’s Guide Release R4.2.
Status Change Note Short Title Copyright v1.0 PeckelbeenS Setup and User's Guide ST545/570 R4.2.1 (en) © 2003 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON.
Contents E-DOC-CTC-20030814-0001 v1.0 1 SpeedTouch™ Installation ............................................ 5 1.1 Getting Acquainted with the SpeedTouch™.................................................... 6 1.2 Setting Up the SpeedTouch™............................................................................ 9 1.3 SpeedTouch™ Configuration Setup ................................................................ 11 1.3.1 Microsoft Windows SpeedTouch™ Configuration Setup ......................
4 5 SpeedTouch™ Web Interface..................................... 47 5.1 Basic Topics Menu Links ................................................................................... 50 5.2 Advanced Topics Menu Links ........................................................................... 56 6 SpeedTouch™ NAPT Manager .................................. 67 7 Support .......................................................................... 73 7.
1 SpeedTouch™ Installation 1 SpeedTouch™ Installation Introduction Thank you for purchasing a SpeedTouch™ Multi-User ADSL Gateway! With the SpeedTouch™545 Wireless Upgradeable and SpeedTouch™570 Wireless Multi-User ADSL Gateways two cutting-edge technologies are combined: ADSL and Wireless LAN (WLAN).
1 SpeedTouch™ Installation 1.1 Getting Acquainted with the SpeedTouch™ Introducing the SpeedTouch™ Prior to proceeding, please make sure to read first the SpeedTouch™ Quick Installation Guide. It provides important package content and safety information. Check whether all items are present in your package. In the event of damaged or missing items, please contact your local product dealer for further information.
1 SpeedTouch™ Installation SpeedTouch™545 side panel The slot on the SpeedTouch™545 side panel allows you to upgrade your SpeedTouch™ for wireless connectivity by installing a SpeedTouch™010 wireless upgrade card: For more information on how to install the SpeedTouch™010 wireless upgrade card, see “7.1 Upgrading a SpeedTouch™545 for Wireless Networking” on page 74.
1 SpeedTouch™ Installation Ethernet port LEDs Each Ethernet Port on the rear panel has one LED to indicate the link integrity/activity. A second LED may be provided to indicate the 10/100Base-T selection: 10/100 Base-T Indicator 8 Link Integrity/Activity Description Name LED Status 10/100Base-T (Optional) Off 10Base-T Ethernet connection. On 100Base-T Ethernet connection. Integrity/Activity Off No connection on this port. On Ethernet link up. Flashing Data is flowing from/to this port.
1 SpeedTouch™ Installation 1.2 Setting Up the SpeedTouch™ Wall mounting assembly SpeedTouch™ variants Part of the package is a wall mounting assembly which allows you to conveniently mount the SpeedTouch™ on a wall. See “7.2 Using the Wall Mounting Assembly” on page 76 for more information.
1 SpeedTouch™ Installation Turn on the SpeedTouch™ Once all previous steps are completed, you can turn the SpeedTouch™ on (I) with the power switch. The SpeedTouch™ is ready for service as soon as the start-up procedures are completed, the Power On Self Test (POST) is passed and both Power/Alarm and Line Sync LEDs on the front panel are constantly lit green. Note You can follow the start-up procedure progress on the PWR/Alarm LED. See “ Front panel LEDs” on page 6 for more information.
1 SpeedTouch™ Installation 1.3 SpeedTouch™ Configuration Setup Internet connectivity Some configuration may be required to prepare the SpeedTouch™ for Internet connectivity. Before setting up the SpeedTouch™ for Internet connectivity, make sure that the SpeedTouch™ is prepared as described in “1.2 Setting Up the SpeedTouch™” on page 9.
1 SpeedTouch™ Installation 1.3.1 Microsoft Windows SpeedTouch™ Configuration Setup Supported MS Windows OSs One of the following MS Windows OSs must be installed on your PC(s): • MS Windows 98 • MS Windows 98SE • MS Windows ME • MS Windows NT4.0 SP6 • MS Windows 2000 • MS Windows XP You may need the MS Windows installation CD-ROM during installation.
1 SpeedTouch™ Installation Detection of the SpeedTouch™ Proceed as follows: 1 Insert the SpeedTouch™ Setup CD-ROM in your PC's CD-ROM drive. The SpeedTouch™ CD Browser will start automatically. Note 2 If the SpeedTouch™ CD Browser window does not appear automatically, open a Run window via Start > Run from the Start menu and enter the following path: D:\Menu.exe, where D stands for the drive letter of your CD-ROM drive.
1 SpeedTouch™ Installation 4 The Initial Setup window appears: Click Setup my SpeedTouch™ to start the SpeedTouch™ Setup wizard. 5 The Welcome to the SpeedTouch™ Setup Wizard window appears: Click Next. 6 The Software License Agreement window appears: You must accept before continuing. Click Yes to accept. Note 14 If you accepted this License Agreement in a previous configuration setup, this window will not be shown anymore. E-DOC-CTC-20030814-0001 v1.
1 SpeedTouch™ Installation 7 The Setup wizard will search for the SpeedTouch™ on the network. The following window shows the detection progress: 8 The Setup wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch™ device (SpeedTouch™545 or SpeedTouch™570) and click Next.
1 SpeedTouch™ Installation Configuration of the SpeedTouch™ (and PC) Proceed as follows: 1 As soon as the SpeedTouch™ Setup wizard has detected your SpeedTouch™ device, you can proceed with the configuration procedure. Note 2 If the SpeedTouch™ has been configured before: • It may be protected by a system password. You must provide this password before you can view the device details or continue with the configuration.
1 SpeedTouch™ Installation 4 The SpeedTouch™ Setup wizard will update the SpeedTouch™ configuration and your PC’s configuration according to the Service profile. You can follow the configuration progress in following window: 5 As soon as the SpeedTouch™ Setup wizard completed the update of the SpeedTouch™ configuration and reconfigured your PC, following window will appear: Click Finish to close the wizard. Note E-DOC-CTC-20030814-0001 v1.
1 SpeedTouch™ Installation Additional configuration Some additional configuration may be needed: • Wireless Settings When running the SpeedTouch™ Setup wizard, the SpeedTouch™ wireless Access Point settings will be set to their default values. You might need to re-associate your WLAN clients, using the factory defaults WLAN settings as specified in “4.1 First-time Wireless Client Association” on page 43.
1 SpeedTouch™ Installation 1.3.2 Operating System Independent SpeedTouch™ Configuration Setup Supported Systems Prerequisites As the SpeedTouch™ is OS-independent, this configuration setup can be used by any computer system. Make sure that: • The SpeedTouch™ device is correctly set up and turned on as described in “1.2 Setting Up the SpeedTouch™” on page 9. • The SpeedTouch™ device is in its default configuration state. See “7.4 SpeedTouch™ Default Configuration” on page 88 for resetting your device.
1 SpeedTouch™ Installation Configuration of the SpeedTouch™ Proceed as follows: 1 Open a web browser and browse to the SpeedTouch™ web pages at http://10.0.0.138. See “5 SpeedTouch™ Web Interface” on page 47 for more information. Note 2 If you can not access the SpeedTouch™ web pages, it is probably not in its default state. It is recommended to reset the device. The embedded Easy Setup wizard will appear automatically: Click Next.
1 SpeedTouch™ Installation 5 Easy Setup will update the SpeedTouch™ configuration according to the Service profile. You can follow the configuration progress in following window: 6 As soon as Easy Setup completed the update of the SpeedTouch™ configuration, following window will appear: Click Finish to close the wizard. Note E-DOC-CTC-20030814-0001 v1.0 Due to the reconfiguration the SpeedTouch™’s IP configuration or wireless Access Point settings may have been changed.
1 SpeedTouch™ Installation Additional configuration Some additional configuration may be needed: • Wireless Settings When running the SpeedTouch™ Setup wizard, the SpeedTouch™ wireless Access Point settings will be set to their default values. You might need to re-associate your WLAN clients, using the factory defaults WLAN settings as specified in “4.1 First-time Wireless Client Association” on page 43.
2 SpeedTouch™ Internet Connectivity 2 SpeedTouch™ Internet Connectivity Introduction Access methods This chapter provides information on how to configure your SpeedTouch™ according to your preferences and how to access the Internet. As soon as the SpeedTouch™ and your computers have been configured as outlined in “1.3 SpeedTouch™ Configuration Setup” on page 11, you are able to connect to the Internet.
2 SpeedTouch™ Internet Connectivity 2.1 Internet Connections via SpeedTouch™’s Embedded PPP Dial-in Client. Introduction The SpeedTouch™ supports both most popular connection methods: Routed PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE). The connection method depends on the Service profile you selected to configure the SpeedTouch™ and should correspond with the Service Provider’s requirements.
2 SpeedTouch™ Internet Connectivity 2.1.1 Using the MS Windows XP Internet Gateway Device Control Client Introduction Preconditions Starting an Internet session MS Windows XP users can easily establish PPP sessions, without the need of first browsing to the SpeedTouch™ web pages, due to MS Windows XP’s Internet Gateway Device Discovery and Control Client that allows you to control the SpeedTouch™ directly from you PC.
2 SpeedTouch™ Internet Connectivity The connected Internet Gateway As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet Connection icon in your PC’s Network Connections window: More detailed monitoring is provided via: Terminating an Internet session • Dr SpeedTouch™ See “3 Dr SpeedTouch™” on page 37. • The SpeedTouch™ System Information page See “ System Information” on page 50.
2 SpeedTouch™ Internet Connectivity 2.1.2 Using the SpeedTouch™ Web Pages Introduction Starting an Internet session As the SpeedTouch™ web pages are controllable from any Operating System with installed web browser, the method to establish PPP sessions described below can be used by any computer system.
2 SpeedTouch™ Internet Connectivity During the Internet session Terminating an Internet session You are able to overview and monitor your Internet connectivity as long as the session is running via: • Dr SpeedTouch™ See “3 Dr SpeedTouch™” on page 37. • The SpeedTouch™ System Information page See “ System Information” on page 50. • The SpeedTouch™ Diagnostics page See “ Diagnostics” on page 56. To close an active Routed PPP connection: 1 Make sure you have access to the SpeedTouch™ web pages.
2 SpeedTouch™ Internet Connectivity 2.2 Connect to the Internet via a Host PPPoE Dialin Client Introduction This section explains how you can connect to the Internet using a Broadband PPPoE dial-in application. The PPP over Ethernet connection scenario provides PPP-like dial-in behavior over the virtual Ethernet segment.
2 SpeedTouch™ Internet Connectivity 2.2.1 Using an MS Windows XP BroadBand Connection. Configuring a broadband connection Proceed as follows: 1 On the Start menu, click (Settings >) Control Panel. 2 The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections. 3 In the Network Tasks menu, click Create a new connection. The New Connection Wizard appears: Click Next to continue. 4 In the next window, select Connect to the Internet: Click Next to continue.
2 SpeedTouch™ Internet Connectivity 6 In the next window, select Connect using a broadband connection that requires a user name and password: Click Next to continue. 7 In the next window, give a name to the connection you are creating, e.g. MyISP: 8 In the next window, select whether the connection is available to any user or only to yourself: Note E-DOC-CTC-20030814-0001 v1.0 If you want to share this connection with other users you must select Anyone’s use.
2 SpeedTouch™ Internet Connectivity 9 In the next window, fill in the Internet account information. This information should be provided by your service provider: 10 At the end of the configuration the following window appears: Click Finish to complete the configuration. The Connect MyISP window (see below) appears. Starting a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect To and click the name of the connection you’ve created e.g. MyISP.
2 SpeedTouch™ Internet Connectivity 5 As soon as the connection is established, the connection message box and dial-up window are minimized into a DUN icon in the system tray: You can open your web browser and surf the Internet. Terminating a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect To and click the name of the connection you’ve created e.g. MyISP. Note If you are using the classic Start menu go to Start > Settings > Network (and Dial-up) connections > MyISP.
2 SpeedTouch™ Internet Connectivity 2.2.2 Using the Mac OS X PPPoE Dial-in Client Configuring a broadband connection Proceed as follows: 1 On the Apple menu, click System Preferences. 2 The System Preferences window appears. Click the Network icon. 3 The Network window appears. Make sure Built-in Ethernet is selected in the Show list and click the PPPoE tab: 4 Enter the Account Name and Password provided by your Service Provider.
2 SpeedTouch™ Internet Connectivity Starting a broadband Internet session Proceed as follows: 1 Click the Internet Connect dockling. Note 2 If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. The following window appears: Make sure Built-in Ethernet is selected in the Configuration list. 3 If needed, enter user name and password for your user account at the Service Provider. 4 Click Connect.
2 SpeedTouch™ Internet Connectivity 36 E-DOC-CTC-20030814-0001 v1.
3 Dr SpeedTouch™ 3 Dr SpeedTouch™ Introduction The Dr SpeedTouch™ application allows you to monitor, diagnose and troubleshoot your SpeedTouch™ device. With Dr SpeedTouch™you can: Supported Operating Systems Installation • Monitor the status and performance of the SpeedTouch™ device. • Run a Diagnostics program to locate a connectivity problem. • Run a Troubleshooter to help you solve a connectivity problem.
3 Dr SpeedTouch™ Using Dr SpeedTouch™ By default Dr SpeedTouch™ is started automatically at boot of your system and runs in the background, i.e. minimized in the status area. Proceed as follows: Dr SpeedTouch™ features 38 1 Double-click in the status area. 2 Dr SpeedTouch™ searches your network for SpeedTouch™ devices. If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch™ device (SpeedTouch™545 or SpeedTouch™570) and click OK.
3 Dr SpeedTouch™ • Select the Performance tab to monitor the downstream and upstream performance of your DSL connection: Note E-DOC-CTC-20030814-0001 v1.0 For more information on Dr SpeedTouch™ please click Help in the application or press F1 for context sensitive help.
3 Dr SpeedTouch™ 40 E-DOC-CTC-20030814-0001 v1.
4 Wireless Connectivity 4 Wireless Connectivity Introduction The SpeedTouch™570 and SpeedTouch™545 (with wireless upgrade card installed) feature a Wireless LAN Access Point (AP) which behaves as a hub and allows wireless connectivity between several devices and the local (W)LAN and - via the SpeedTouch™ DSL router - to the public network, e.g. the Internet. IEEE802.
4 Wireless Connectivity Wireless client requirements Only wireless client adapters compliant to IEEE802.11b DSSS, will be able to communicate with the SpeedTouch™ and other members of the SpeedTouch™ (W)LAN environment. It is highly recommended that the wireless client adapter is Wi-Fi™ certified to ensure smooth interoperability. To use SpeedTouch™'s encryption security features, the wireless client adapters should at least support 64-bit WEP encryption. Note 42 For initial wireless connectivity (i.e.
4 Wireless Connectivity 4.1 First-time Wireless Client Association Initial SpeedTouch™ wireless configuration When the SpeedTouch™ leaves the factory and after every Reset-to-Defaults (See “7.4 SpeedTouch™ Default Configuration” on page 88 for more information), the SpeedTouch™ wireless configuration returns to its initial default settings.
4 Wireless Connectivity First-time wireless client configuration For a successful association the wireless client must be correctly configured for: • the default WEP encryption • the default Network Name. As the SpeedTouch™ broadcasts its SSID to the wireless clients, you can select the SpeedTouch™ wireless network (e.g. SpeedTouch012345) from a list of available networks.
4 Wireless Connectivity 4.2 Connecting Wireless Clients Before you connect other wireless clients In case the SpeedTouch™ has not been configured before (the SpeedTouch™ is still in its default configuration), it is recommended to proceed first with the configuration setup procedures as described in “1.3 SpeedTouch™ Configuration Setup” on page 11.
4 Wireless Connectivity Registering wireless clients In case registration is enabled, you must register pending wireless network clients as follows: 1 Make sure the wireless client is correctly associated to the SpeedTouch™ WLAN. Depending on your WLAN client adapter a wireless icon may become green or a message similar to the following may appear: “Successfully joined Wireless network SpeedTouch012345".
5 SpeedTouch™ Web Interface 5 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with integrated local configuration capabilities. The local configuration, via the SpeedTouch™ web interface, is based on the HTTP server/web browser concept. It allows you to configure your SpeedTouch™ via a web browser using HTML pages from any local computer attached to the SpeedTouch™ (Wireless) LAN.
5 SpeedTouch™ Web Interface Result As a result the System Information page appears: Note Topic menu and links If the SpeedTouch™ is still in its default configuration the embedded Easy Setup will appear automatically. On the left of each of the SpeedTouch™ web pages a topics menu is provided. This menu navigates you via links through all configurational aspects of the SpeedTouch™. For your convenience the links are sorted in two drop-down topics menus: Basic and Advanced.
5 SpeedTouch™ Web Interface The following table lists all advanced topic links: ADVANCED topic menu Save all Click ... To ... Diagnostics View SpeedTouch™ diagnostics. Easy Setup Configure the SpeedTouch™ via the embedded wizard. IP Addresses View/configure the SpeedTouch™ IP interfaces. IP Routing View/configure the SpeedTouch™ IP router. NAPT View/configure static NAPT entries. View/configure multi-NAT entries. Define a default local server for inbound connectivity. Configure UPnP™.
5 SpeedTouch™ Web Interface 5.1 Basic Topics Menu Links System Information Click this link to display the System Information page. This page is also the SpeedTouch™ home page.
5 SpeedTouch™ Web Interface • Click the System tab to view some important system information of the SpeedTouch™: The System table lists: • The SpeedTouch™ product name. • The unique Medium Access Control (MAC) address of your SpeedTouch™. This MAC address can be used to identify your SpeedTouch™. • The SpeedTouch™ Software Release. • The SpeedTouch™ Board Name. • The SpeedTouch™ Serial Number. • The SpeedTouch™ Product Code.
5 SpeedTouch™ Web Interface Wireless Click this link to display the SpeedTouch™ Wireless page. Note If you are using a SpeedTouch™545 without wireless upgrade card installed, this page will not be available. This allows you to: • Click the Access Point Settings tab to view the Access Point Settings pages: • Click the Network Name (SSID) tab to view and/or change the SpeedTouch™ Wireless access point SSID: By default the SpeedTouch™ broadcasts its SSID to the WLAN clients.
5 SpeedTouch™ Web Interface • Click the Data Security tab to enable/disable the 64-bit/128-bit WEP encryption: By default WEP encryption is enabled (at 128-bit encryption). To change the WEP encryption: 1 Select the desired WEP encryption level (64-bit or 128-bit). 2 Enter a WEP key of your choice. In the case of: • 64-bit encryption The 40-bits WEP key must consist of 10 hexadecimal digits. • 128-bit encryption The 104-bits WEP key consists of 26 hexadecimal digits.
5 SpeedTouch™ Web Interface • If registration is disabled, the following table is shown: If New Station Allowed is selected, any client with the correct wireless settings (Network Name and, if required, Network key) will be automatically added to the Access Control List and will be allowed to send/receive data via the SpeedTouch™ wireless access point. If New Station Allowed is not selected, you must manually add the wireless clients and their authorization to the access control list.
5 SpeedTouch™ Web Interface System Log Click this link to view the System Log page. This page allows you to view the activity on the SpeedTouch™ since power on: E-DOC-CTC-20030814-0001 v1.
5 SpeedTouch™ Web Interface 5.2 Advanced Topics Menu Links Diagnostics Click this link to display the Diagnostics page. This page consists of three expandable sections: • Expand the System section to view some important system information: • Expand the Lan section to view the LAN configuration: Expand subsequently the Wireless and the Site Monitor section to allow the SpeedTouch™ wireless access point to scan for and locate adjacent wireless networks.
5 SpeedTouch™ Web Interface • Expand subsequently the Wan, DSL and Connections sections to view the current DSL state and connection information: Click Easy Setup to instantly check all SpeedTouch™ connections on IP connectivity. Click this link to start the SpeedTouch™ Easy Setup wizard. See “1.3.2 Operating System Independent SpeedTouch™ Configuration Setup” on page 19 for more information. E-DOC-CTC-20030814-0001 v1.
5 SpeedTouch™ Web Interface IP Addresses Click this link to display the IP Addresses page. This page allows you to view or add/delete specific IP address entries for SpeedTouch™'s interfaces: When adding an IP address, all essential IP routes will be automatically be added to the SpeedTouch™ IP routing table. The eth0 interface allows you to assign an IP address to the SpeedTouch™ Ethernet interface. IP Routing Click this link to display the IP Routing page.
5 SpeedTouch™ Web Interface NAPT Click this link to display the Network Address and Port Translation (NAPT) page. This page allows you to: • View or add/delete specific static NAPT entries: To add static NAPT entries proceed as follows: 1 Click New. 2 Specify the outside address and inside address for the entry as well as the protocol and port to which the entry applies. Note 3 If the NAPT entry is applied to a connection's dynamically assigned local peer IP address, you should specify 0.0.0.
5 SpeedTouch™ Web Interface • Define a default server: By specifying a default server IP address (e.g. 10.0.0.154 as shown above), all incoming connections that don’t match a specifically configured static NAPT entry will be forwarded to the device with this IP address. This setting should be adequate for most server applications and eliminates the need for specific static NAPT entries.
5 SpeedTouch™ Web Interface DHCP Click this link to display the Dynamic Host Configuration Protocol (DHCP) page. This page allows you to: • Click The DHCP Server tab to access the DHCP server pages. • Click the Server Config tab to enable/disable the SpeedTouch™ (Auto)DHCP server: Depending on the DHCP server status, following Status message can be displayed: E-DOC-CTC-20030814-0001 v1.
5 SpeedTouch™ Web Interface Under Properties, you are able to select: • • DHCP server Enables the SpeedTouch™ DHCP server. If it was not running, it will be enabled immediately. • Auto DHCP The SpeedTouch™ will not start its DHCP server immediately, but will first probe the network for a possible concurrent DHCP server for some period of time (set by Client timeout in seconds).
5 SpeedTouch™ Web Interface • Click the DHCP Relay tab to view the DHCP relay pages. The DHCP relay agent allows you to use DHCP clients and DHCP servers available on different networks. • Click the Relay Config tab to view the current SpeedTouch™ DHCP relay status: Via this table you can also manually add static SpeedTouch™ DHCP relay entries for specific interfaces, if applicable.
5 SpeedTouch™ Web Interface DNS Click this link to display the Dynamic Name System (DNS) page. This page allows you to: • View the current SpeedTouch™ DNS server hostname leases: Via this table you can also add static DNS hostname entries. This may be useful for devices which do not support DNS, e.g. a printer. By adding a name for your network printer, identified by its IP address, you will be able to contact this printer by name rather than by IP address.
5 SpeedTouch™ Web Interface • Back up the current SpeedTouch™ configuration, restore the SpeedTouch™ default configuration, or upload a backup configuration file: • To backup the current configuration click Backup and follow the instructions. • To restore the SpeedTouch™ defaults: • System Password 1 Click Restore default to load the default configuration. 2 The SpeedTouch™ prompts you to confirm the reset to defaults.
5 SpeedTouch™ Web Interface Templates Click this link to display the Templates page. This page allows you to: • View the templates currently stored in the SpeedTouch™ memory. The listed service templates are available for the embedded Easy Setup wizard: Note • Each template file requires a certain amount of memory. So make sure to limit the number of template files to the minimum necessary. Upload new template files, e.g.
6 SpeedTouch™ NAPT Manager 6 SpeedTouch™ NAPT Manager Introduction The SpeedTouch™ Network Address Port Translation (NAPT) Manager is designed to simplify the configuration of the SpeedTouch™ NAPT engine. Rather than defining the required NAPT entries for a certain application and adding them via the SpeedTouch™ web pages, the NAPT Manager offers you a selection of most popular host applications for which the configuration of NAPT entries can be done automatically.
6 SpeedTouch™ NAPT Manager 3 The SpeedTouch™ CD Browser menu appears: Click Configuration. 4 The following window appears: Click Configure NAPT Settings. 5 The NAPT Manager window appears: Click Next. 68 E-DOC-CTC-20030814-0001 v1.
6 SpeedTouch™ NAPT Manager 6 The Software License Agreement appears: You must accept before continuing. Click Yes to accept. Note If you accepted this Software License Agreement in a previous session of NAPT Manager, this window will not be shown anymore. 7 NAPT Manager will search for the SpeedTouch™ on the network. The following window shows the detection progress: 8 The NAPT manager should find your SpeedTouch™ device on the local network.
6 SpeedTouch™ NAPT Manager Note If the Setup wizard does not find any SpeedTouch™ on the network an error window appears. In this case check that: • The SpeedTouch™ is turned on and fully initialized. • Your PC is correctly connected to the SpeedTouch™ or the WLAN client is correctly associated with the SpeedTouch™ WLAN as described in “4.1 First-time Wireless Client Association” on page 43. • Your PC has a valid IP address (i.e. any IP address but 0.0.0.0).
6 SpeedTouch™ NAPT Manager 3 The Add Port Mapping window appears. If you want to: • Enter a port mapping for a specific application: Click the Basic tab. Select an application in the Application list and enter a host IP address. By default, the IP address of the PC from which you are running the NAPT Manager will be taken as host IP address. To add a NAPT entry for another PC, you must change the proposed IP address. • Manually add a static NAPT entries: Click the Advanced tab.
6 SpeedTouch™ NAPT Manager 5 The NAPT Manager will update the SpeedTouch™ NAPT configuration. You can follow the progress in following window: 6 As soon as the NAPT Manager completed the update of the SpeedTouch™ NAPT configuration, following window will appear: Click Finish to close the NAPT Manager. Note 72 The NAPT manager allows you to delete or modify configured NAPT mappings via the same procedure. E-DOC-CTC-20030814-0001 v1.
7 Support 7 Support In this chapter This chapter contains the following topics: Topic E-DOC-CTC-20030814-0001 v1.
7 Support 7.1 Upgrading a SpeedTouch™545 for Wireless Networking Introduction Installing the wireless upgrade card If you purchased a SpeedTouch™545, you can upgrade your device for providing wireless networking by installing the SpeedTouch™010 wireless upgrade card. Proceed as follows: 1 Make sure the SpeedTouch™ is turned off. 2 Use a pencil to press the button next to the slot: The dummy card ejects from the slot.
7 Support 5 Put the cover cap over the back plastic part of the SpeedTouch™010 wireless upgrade card as indicated below: 6 Holding the wireless upgrade card with the label facing up, insert the SpeedTouch™010 wireless upgrade card completely into the slot: Note The card should slide in easily with little resistance. If not, slowly pull the card back out and check if the cover cap is correctly mounted. Your SpeedTouch™545 is now ready for wireless connectivity.
7 Support 7.2 Using the Wall Mounting Assembly Wall mounting assembly Part of the package is a wall mounting assembly which allows you to conveniently mount the SpeedTouch™ on a wall. Before you start, check for the following items: Preparing and using the wall mounting assembly 76 • The wall mounting assembly (with Velcro sticker and counterpart sticker in place) • 2 screws and 2 wall plugs Proceed as follows: 1 Mark two hole horizontal positions, 134 mm (5.
7 Support 7.3 SpeedTouch™ System Software Upgrade Introduction System software updates (all OSs) This chapter describes how to upgrade the SpeedTouch™ system software. For new system software packages, you can: • Click the link, available on the SpeedTouch™ CD Browser. See “7.3.1 Checking for new System Software via the SpeedTouch™ CD Browser” on page 78 for more information. • Click the link, available on the SpeedTouch™ Upgrade web page. See “7.3.
7 Support 7.3.1 Checking for new System Software via the SpeedTouch™ CD Browser Introduction Checking for new system software If your computers runs a Microsoft Windows operating system you can use the SpeedTouch™ CD Browser to check for new system software. Proceed as follows: 1 Insert the SpeedTouch™ Setup CD-ROM in your computer’s CD-ROM drive. The SpeedTouch™ CD Browser will start automatically.
7 Support 4 The following window appears: Click Check for new System Software. 5 Your web browser appears and opens the SpeedTouch™ System Software Upgrade Internet website. Follow the instructions to download the latest system software for your SpeedTouch™. Note E-DOC-CTC-20030814-0001 v1.0 You may require a user name and password, prior to be able to access the SpeedTouch™ System Software Upgrade website. Contact your Service Provider for more information.
7 Support 7.3.2 Checking for System Software via the SpeedTouch™ Web Pages (all OSs) Checking for new System Software Proceed as follows: 1 Open a web browser and go to the SpeedTouch™ web pages.
7 Support 7.3.3 Upgrade via the SpeedTouch™ Upgrade Wizard Introduction The procedure described in this section are valid only in case: • You run an MS Windows Operating System. • Your SpeedTouch™ and computer are connected through a wired network. • The new system software file is of the type adnta-a_AA42xx.bin, e.g. adnta-a_AA4215.bin. During the upgrade procedure all configuration settings are backed up by the wizard and restored after uploading the system software.
7 Support 4 The following window appears: Click Upgrade My SpeedTouch™. 5 The Welcome to the SpeedTouch™ Upgrade Wizard window appears: Click Next. 6 The SpeedTouch™ Software License Agreement window appears: You must accept before continuing. Click Yes to accept. Note 82 If you accepted this License Agreement in a previous upgrade, this window will not be shown anymore. E-DOC-CTC-20030814-0001 v1.
7 Support 7 The Setup wizard will continue to search for the SpeedTouch™ on the network. The following window shows the detection progress: 8 The Setup wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch™ device (SpeedTouch™545 or SpeedTouch™570) and click Next.
7 Support 9 The following window shows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD-ROM: Select the appropriate system software version and click Next to continue. Note If the Service Provider has included a separate disk with dedicated upgrade system software, click Have Disk to navigate to the location of the appropriate file.
7 Support 12 After upgrading the SpeedTouch™, a final window appears to announce that the upgrade has been successful Click Finish to close the wizard. E-DOC-CTC-20030814-0001 v1.
7 Support 7.3.4 Upgrade via the SpeedTouch™ Web Pages Upgrade Procedure Proceed as follows: 1 Open a web browser and go the SpeedTouch™ web pages. 2 If needed, click Save All to save the current configuration. 3 Open the Upgrade page via Advanced > System: 4 On this page you can find the Software Upgrade box: Two fields are shown: 86 • Active software version displays the SpeedTouch™ system software currently running.
7 Support 5 Check whether the Passive software version filename field is empty. If not, click Remove passive to remove the dormant system software from the SpeedTouch™ permanent storage. Note Removing the passive system software may take up to 2 minutes to complete. As soon as the removal has been completed, the Passive software version fields become empty. 6 Click Browse to locate and select the upgrade system software on your local disk.
7 Support 7.4 SpeedTouch™ Default Configuration Reset to default configuration Proceed as follows: 1 Make sure the SpeedTouch™ is powered on. 2 Use a pencil to press the Default button at the SpeedTouch™ until all the LEDs on the front panel start flashing. Default button 3 Release the button. The SpeedTouch™ reboots and will come online again with factory settings. WLAN clients 88 You will need to re-associate and register your WLAN clients, using the factory defaults WLAN settings. See “4.
7 Support 7.5 UPnP™ on Windows XP Systems Adding UPnP™ If you are running Microsoft Windows XP, it is recommended to add the UPnP™ component to your system. Proceed as follows: 1 On the Start menu, click Control Panel. 2 The Control Panel window appears. Click Add or Remove Programs. 3 The Add or Remove Programs window appears. Click Add/Remove Windows Components. 4 The Windows Components Wizard appears: Select Networking Services in the Components list and click Details.
7 Support Adding Internet Gateway Device Discovery and Control Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™545 and SpeedTouch™570 on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: 1 On the Start menu, click Control Panel. 2 The Control Panel window appears. Click Add or Remove Programs. 3 The Add or Remove Programs window appears.
7 Support 7.6 Troubleshooting Configuration problems In case your SpeedTouch™ is unreachable due to misconfiguration, you might consider a hardware reset to factory defaults as described in “7.4 SpeedTouch™ Default Configuration” on page 88. However, note that resetting the SpeedTouch™ to its factory settings will revoke all the changes you made to the configuration. Dr SpeedTouch™ Dr SpeedTouch™ enables you to test your computer and SpeedTouch™ connectivity via its Diagnostics wizard.
7 Support Problem Solution No wireless connectivity. Make sure both wireless client adapter and SpeedTouch™ are allowed to connect through wireless channels as defined for local regulatory domain. Make sure that the WLAN client is configured for the correct wireless settings (SSID, WEP). The SpeedTouch™ uses 128-bits WEP encryption, but the WLAN client only supports 64-bits encryption. Poor wireless connectivity or reach.
7 Support Problem Solution No Line synchronization achieved. DSL/WAN LED off or flashing. Check whether the central splitter or dedicated filters are installed correctly and that the correct line is patched to your SpeedTouch™ line port. Make sure that ADSL service is enabled on the telephone line the SpeedTouch™ is connected to. Make sure that the correct SpeedTouch™ variant is used for your DSL service.
7 Support 94 E-DOC-CTC-20030814-0001 v1.
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