Troubleshooting guide

3 — NE user and device security
Alcatel-Lucent 5620 Service Aware Manager 3-33
5620 SAM
System Administrator Guide
4 Choose a policy from the list.
5 Click Delete.
6 Click Yes. The policy is deleted.
Procedure 3-20 To manually unlock a user account
Use this procedure to manually unlock a user account that is locked due to too many
failed login attempts.
1 From the 5620 SAM main menu, choose Administration→Security→NE User
Configuration. The NE User Configuration form opens.
2 Click Search. A list of user accounts appears.
3 Perform one of the following:
a To unlock a 5620 SAM user, choose a user and click Unlock User. The user
account is unlocked.
b To unlock the local definition of a user on an NE, perform the following:
i Choose a user account and click Properties. The NE User form opens.
ii Click on the Local Definitions tab.
iii Click Search. A list of NEs with local definitions for the user appears.
iv Choose an NE and click Unlock User. The user account on the selected
NE is unlocked.
v Close the NE User form.
4 Close the NE User Configuration form.
Procedure 3-21 To clear collected statistics on a CPM filter
Use this procedure to clear the IPv4, IPv6, MAC or Queue statistics collected on a local
definition of a CPM filter.
1 From the 5620 SAM main menu, choose Administration→Security→NE CPM Filter.
The CPM Filter form appears.
2 Click Search. A list of CPM filters appears.
3 Choose a CPM filter and click Properties. The CPM Filter (Edit) form appears.
4 Click on the Local Definitions tab.
5 Configure the filters and click Search. A list of CPM filter local definitions appears.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01