Troubleshooting guide

Contents
iv Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
2.8 5620 SAM user security procedures..................................................2-16
Procedure 2-1 To reserve an admin account login............................2-16
Procedure 2-2 To create a scope of command role...........................2-17
Procedure 2-3 To create a scope of command profile........................2-18
Procedure 2-4 To create a span of control.....................................2-18
Procedure 2-5 To create a span of control profile............................2-20
Procedure 2-6 To create a span rule ............................................2-21
Procedure 2-7 To create a 5620 SAM user group ..............................2-22
Procedure 2-8 To add workspaces to a user group............................2-23
Procedure 2-9 To add access permissions for applications to a
user group ......................................................................2-24
Procedure 2-10 To create a 5620 SAM user account ..........................2-25
Procedure 2-11 To copy a 5620 SAM user account ............................2-25
Procedure 2-12 To configure expiry periods and a GUI inactivity
timeout .........................................................................2-26
Procedure 2-13 To configure the GUI inactivity timeout.....................2-27
Procedure 2-14 To configure the minimum allowable user name
length ...........................................................................2-27
Procedure 2-15 To configure authentication failure actions ................2-28
Procedure 2-16 To configure suspended account actions....................2-28
Procedure 2-17 To configure automated e-mail notification................2-28
Procedure 2-18 To list inactive user accounts.................................2-29
Procedure 2-19 To suspend or reinstate a 5620 SAM user account .........2-29
Procedure 2-20 To administratively change the password of a
5620 SAM user..................................................................2-30
Procedure 2-21 To force a 5620 SAM user password change.................2-30
Procedure 2-22 To change the password of the current 5620 SAM
user..............................................................................2-31
Procedure 2-23 To export the local tab preferences of one or
more users......................................................................2-31
Procedure 2-24 To assign local tab preferences to users ....................2-32
Procedure 2-25 To send a broadcast message to 5620 SAM GUI users .....2-32
Procedure 2-26 To view and manage active 5620 SAM client sessions.....2-33
Procedure 2-27 To disconnect a 5620 SAM-O JMS client connection
or remove a durable subscription...........................................2-33
Procedure 2-28 To view the user activity log..................................2-34
Procedure 2-29 To view the user activity associated with an object ......2-36
Procedure 2-30 To create a proprietary 5620 SAM login statement........2-36
Procedure 2-31 To change the maximum number of concurrent
5620 SAM admin user sessions...............................................2-37
Procedure 2-32 To configure the number of allowed client sessions
for a client delegate server..................................................2-37
Procedure 2-33 To create RADIUS and TACACS+ authentication
policies for 5620 SAM user accounts........................................2-38
Procedure 2-34 To configure remote authentication and
authorization for remote-only users .......................................2-39
Procedure 2-35 To change the 5620 SAM Task Manager default
settings .........................................................................2-42
Procedure 2-36 To export all workspaces and local tab preferences ......2-43
Procedure 2-37 To import workspaces and local tab preferences..........2-43
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01