Troubleshooting guide

2 — 5620 SAM user security tasks
Alcatel-Lucent 5620 Service Aware Manager 2-15
5620 SAM
System Administrator Guide
7 Create span rules, as required, to automatically assign new services to spans other
than the Default Service Span. See Procedure 2-6 for more information.
8 Manage user groups, as required.
Create or modify user groups and assign scope of command and span of control
profiles to each group, as required. See Procedure 2-7 for more information.
Add workspaces to user groups. See Procedure 2-8 for more information.
9 Create, modify, or copy user accounts for performing the tasks that are associated
with each user group. See Procedures 2-10 and 2-11 for more information.
10 Configure global user account parameters, as required.
user-account expiry periods, password criteria, and a GUI inactivity timeout;
see Procedure 2-12 and 2-13 for more information
minimum username length; see Procedure 2-14.
allowed number of authentication attempts; see Procedure 2-15.
suspended account actions; see Procedure 2-16.
automated e-mail notification; see Procedure 2-17.
11 Configure global user activity log information, as required using the 5620 SAM
system preference form. See Procedure 5-25 for more information.
12 Manage user accounts, as required.
List inactive user accounts; see Procedure 2-18.
Suspend or reinstate user accounts; see Procedures 2-19.
Manage passwords.
As administrator, change the password of a specified 5620 SAM user account;
see Procedure 2-20.
Force a specified 5620 SAM user to change the account password during the
next login attempt; see Procedure 2-21.
Change the account password of the current user; see Procedure 2-22.
Export user tab preferences; see Procedure 2-23.
Assign user tab preferences; see Procedure 2-24.
13 Monitor and manage the active client sessions, as required.
Broadcast a message to one or more 5620 SAM GUI users; see Procedure 2-25
for more information.
List and optionally close GUI client sessions; see Procedure 2-26 for more
information.
List and optionally close OSS client sessions; see Procedure 2-27 for more
information.
View the 5620 SAM user activity logs to monitor GUI and OSS user activity. See
Procedures 2-28 and 2-29 for more information.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01