Troubleshooting guide

14 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 14-45
5620 SAM
System Administrator Guide
2 Perform one of the following:
a Generate a list of services in the network.
i Specify a filter to narrow the services listed. You can filter based on
service ID, customer name, or other criteria as required.
ii Order the columns of service data as required. For example, you can
click on the Service Name heading to sort the services by name.
b Generate a list of access interfaces on a service.
i Select a service and click Properties. The service properties form opens.
ii Click on the Interfaces tab and select an interfaces tab. For example,
you can click on the L3 Access Interfaces tab if it is available for the
selected service type.
iii Order the columns of the interface data as required. For example, you
can click on the Service Name heading to sort the access interface data
based on the service name.
Save the list of service information
3 Right-click on a column header and choose Save To File. The Save form opens.
4 Enter a filename and specify a file type.
5 Browse to a location in which to save the file.
6 Click Save. The service information is saved in the specified location.
7 Close the forms.
14.12 Checking for duplicate service or resource names
Alcatel-Lucent recommends that you develop standardized naming conventions
before you configure network objects, in order to:
• facilitate identifying the object type
• ensure that data passed to a northbound OSS interface or southbound in a data file
for processing is named consistently throughout the management domain
It is good practice to include information such as the following when creating or
configuring an object using the object properties form:
• the object type; for example, VPRN
• a customer association to the object; for example, site 1.1.1.1 for XYZ Industries
• source and destination endpoint identifiers; for example, the devices at each end
of an LSP
• ports and IP addresses used
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01