Troubleshooting guide

14 — As required maintenance tasks
14-44 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
8 Navigate to the required bundle example. The path is Script Bundle
Examples→Miscellaneous→Remove Inactive Residential Subscriber Instances
Bundle.
9 Select the bundle example and click Create Bundle. The Script Bundle (Create)
form opens.
10 Configure the Name parameter.
11 Save your changes and close the forms.
Execute the script bundle
12 Select the script bundle in the Scripts form and click Properties. The Script Bundle
(Edit) form opens.
13 Select Remove Residential Subscriber CTL and click Execute Script. The Execute
Script form opens.
14 Configure the parameter on the form to specify the number of days of inactivity
that qualify a residential subscriber instance for deletion.
15 Click Execute. The script execution begins.
While the script runs, a new item with an hourglass symbol is displayed in the
navigation panel on the left side of the form. When the script execution is
complete, the symbol changes to a green check mark.
16 Close all forms.
17 If required, restore the GUI client timeout to its original value.
14.11 Listing customer service information
Record customer service information to:
• document which devices and interfaces are used to handle customer traffic
• provide raw data for post-processing customer trends and customer information
Procedure 14-19 To save a list of service information
Perform this procedure to generate and export a list of services or service objects.
Generate a list of service information
1 Choose Manage→Service→Services from the 5620 SAM main menu. The Manage
Services form opens.
Note — If the 5620 SAM forwards statistics or billing information to the
5670 RAM, ensure that the parameter value is greater than the billing
period in days to ensure that no inactive subscriber instances are
deleted before the billing occurs.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01