Troubleshooting guide

14 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 14-35
5620 SAM
System Administrator Guide
Please select between the following option:
1) NEW INSTALL OR DB RESTORE OF 5620 SAM
2) UPGRADE OF 5620 SAM
3) EXIT
Please enter(1,2 or 3):
Enter 1 ↵.
If you are restoring the database on a RHEL station, the following messages are
displayed:
For Oracle, pre-install will create or reuse user->oracle,
group->dba with homedir->/opt/5620sam/oracle11r2.
Creating dba group ...
Group addition done for dba
Oracle user [oracle] new home directory will be
[/opt/5620sam/oracle11r2].
Checking or Creating the Oracle user home directory
/opt/5620sam/oracle11r2...
Checking user oracle...
Adding oracle...
Changing ownership of the directory /opt/5620sam/oracle11r2 to
oracle:dba.
About to unlock the UNIX user [oracle]
Unlocking password for user oracle.
passwd: Success
Unlocking the UNIX user [oracle] completed
17 If you are restoring the database on a RHEL station, go to step 20.
18 The script generates INFO messages as it validates the OS installation, and then
displays the following prompt:
Enter the Oracle dba group name [default]:
19 Enter the Oracle dba group name and press ↵.
The following messages are displayed:
Creating dba group if it does not exist ...
Note — To reduce the complexity of subsequent software upgrades
and technical support activities, Alcatel-Lucent recommends that you
accept the default for this parameter.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01