Troubleshooting guide

14 — As required maintenance tasks
14-34 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
Do not proceed until the command displays the following text string:
Done
9 Uninstall the primary 5620 SAM database. See the “To uninstall the 5620 SAM
database software” procedure in the 5620 SAM | 5650 CPAM Installation and
Upgrade Guide.
10 Log in to the primary database station as the root user.
11 Remove any files that remain in the install_directory/tablespace and
install_directory/archivelog directories
where install_directory is the database installation directory, typically /opt/5620sam/samdb
12 Verify that the database backup file set is in the original backup directory on the
primary database station. If it is not, copy the backup file set saved in step 1 to
the original backup directory.
13 Open a console window and navigate to the directory that contains the 5620 SAM
installation software.
14 Perform one of the following to navigate to the appropriate directory:
a On a RHEL station, enter the following:
# cd Linux ↵
b On a Solaris station, enter the following:
# cd Solarisx86 ↵
15 Enter the following:
# ./OracleSw_PreInstall.sh ↵
16 The following prompt is displayed:
Note 1 — Ensure that the Uninstall Oracle Software parameter on the
Uninstall Oracle Software panel is not selected. The Oracle software is
required for the restored database.
Note 2 — Do not perform the final step that describes removing files.
Note — The path to the backup file set must be the same as the initial
path to the file set after backup creation.
Note — The default values displayed by the script are shown as
[default]. To accept a default value, press ↵.
If you specify a value other than the default, you must record the value
for use when the OracleSw_PreInstall.sh script is run during a software
upgrade, or when the Oracle management user information is required
by Alcatel-Lucent technical support.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01