Troubleshooting guide

14 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 14-33
5620 SAM
System Administrator Guide
6 Perform the following steps to stop the primary 5620 SAM main server:
i Log in to the primary main server station as the samadmin user.
ii Open a console window and enter the following to navigate to the server
binary directory:
bash$ cd path/nms/bin ↵
where path is the 5620 SAM server installation location, typically /opt/5620sam/server
iii Enter the following to stop the 5620 SAM server software:
bash$ ./nmsserver.bash force_stop ↵
iv Enter the following to display the 5620 SAM server status:
bash$ ./nmsserver.bash appserver_status ↵
The command displays a status message.
7 Perform the following steps to disable the primary 5620 SAM main server startup
daemon:
i Enter the following to switch to the root user:
# su - ↵
ii Enter the following:
# cd /etc/init.d ↵
iii Enter the following:
# mv 5620SAMServerWrapper inactive.5620SAMServerWrapper ↵
8 Perform the following steps to stop the primary 5620 SAM database:
i Log in to the primary database station as the root user.
ii Enter the following:
# cd /etc/rc3.d ↵
iii Enter the following to stop the Oracle proxy daemon:
# ./S965620SAMOracleProxyWrapper stop ↵
iv Enter the following to stop the 5620 SAM database daemon:
# ./S95db5620sam stop ↵
Note — The 5620 SAM server is stopped when the command displays
the following status message:
Application Server is stopped
If the command displays another message, wait five minutes and repeat
step 2 iv. Do not proceed to the next step until the server is stopped.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01