Troubleshooting guide

14 — As required maintenance tasks
14-16 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
-- Primary Server is UP
vii Close the console window on the primary main server.
viii Log out of the primary main server.
ix On the standby main server, enter the following to start the main server:
bash$ ./nmsserver.bash start ↵
The standby main server starts.
x Enter the following to check the server status:
bash$ ./nmsserver.bash -s nms_status ↵
The command returns server status information. The main server is
completely started when the command returns the following line of output:
-- Standby Server is UP
15 If the dbAutoFailOver value recorded in step 3 is yes, perform the following steps:
i Navigate to the server configuration directory, typically
/opt/5620sam/server/nms/config.
ii Open the nms-server.xml file using a plain-text editor such as vi.
iii Locate the following parameter entry:
dbAutoFailOver=
iv Edit the entry to read:
dbAutoFailOver="yes"
v Save and close the nms-server.xml file.
Caution — If the command output indicates that the server is not
completely started, wait five minutes and then repeat the step. Do not
proceed to the next step until the server is completely started.
Caution — If the command output indicates that the server is not
completely started, wait five minutes and then repeat the step. Do not
proceed to the next step until the server is completely started.
Caution — Contact Alcatel-Lucent technical support before you
attempt to modify the nms-server.xml file. Modifying the
nms-server.xml file can have serious consequences that can include
service disruption.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01