Troubleshooting guide

14 — As required maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 14-5
5620 SAM
System Administrator Guide
Procedure 14-3 To reconfigure a 5620 SAM auxiliary server after a
RAM upgrade
Perform this procedure to adjust the auxiliary server configuration after a RAM upgrade
on the auxiliary server station.
1 Log in as the samadmin user on the auxiliary server station.
2 Open a console window.
3 Perform the following steps to stop the auxiliary server, if it is running.
i Enter the following to navigate to the server binary directory:
bash$ cd path/nms/bin ↵
where path is the auxiliary server installation location, typically /opt/5620sam/auxserver
ii Enter the following to stop the auxiliary server application:
bash$ ./auxnmsserver.bash force_stop ↵
iii Enter the following to display the auxiliary server status:
bash$ ./auxnmsserver.bash appserver_status ↵
The command displays a status message.
iv The auxiliary server is stopped when the command displays the following
status message:
Auxiliary Server is stopped
If the command returns a different message, repeat step iii. Do not proceed
to the next step until the server is stopped.
4 Enter the following command to switch to the root user:
bash$ su -
Note — You require root and samadmin user privileges on the auxiliary
server station to perform this procedure.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01