Troubleshooting guide

Alcatel-Lucent 5620 Service Aware Manager 14-1
5620 SAM
System Administrator Guide
14 — As required maintenance tasks
14.1 General 5620 SAM platform changes 14-2
14.2 Adding or removing RAM 14-2
14.3 Adding LVM disk space 14-7
14.4 Relinking the Oracle executable files 14-9
14.5 Changing 5620 SAM database and Oracle user
passwords 14-10
14.6 Starting and stopping a 5620 SAM auxiliary server 14-17
14.7 Starting and stopping an auxiliary database 14-18
14.8 Backing up and restoring NE configuration files 14-19
14.9 Restoring and reinstantiating a 5620 SAM database 14-22
14.10 Clearing inactive residential subscriber instances from the
5620 SAM database 14-43
14.11 Listing customer service information 14-44
14.12 Checking for duplicate service or resource names 14-45
14.13 Configuring the OLC state of equipment or services 14-46
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01