Troubleshooting guide

2 — 5620 SAM user security tasks
Alcatel-Lucent 5620 Service Aware Manager 2-7
5620 SAM
System Administrator Guide
• When a high-level object such as an NE is deleted, one aggregate activity record
is created, rather than multiple NE child object activity records.
• The XML text in a log entry is limited to 4000 characters. If an activity generates
more than 4000 characters of XML text, the text is truncated, and the truncation
is indicated on the log entry form.
Client session control
Each 5620 SAM GUI client, 5620 SAM-O JMS client, or XML API request creates
a 5620 SAM client session. You can view a list of the active 5620 SAM client
sessions on the Sessions tab of the 5620 SAM User Security - Security Management
form. Using this form, an admin user, or a user with an assigned security span of
control, can also terminate one or more 5620 SAM GUI client sessions. When a
5620 SAM GUI client session is terminated in this manner, each client application
receives a warning message and the connection is closed by the 5620 SAM server
after a short delay. See Procedure 2-26 for more information.
Messaging connections
A list of active 5620 SAM GUI connections and 5620 SAM-O JMS connections can
be viewed on the Messaging Connections tab of the 5620 SAM User Security -
Security Management form. Using this form, an admin user, or a user with an
assigned security span of control, can terminate one or more connections. When a
5620 SAM-O client connection is terminated, a notification is sent to the
5620 SAM-O client, but the admin user must also remove the 5620 SAM-O JMS
client connection so that the server stops storing JMS messages for the session. See
Procedure 2-27 for more information.
Client delegate sessions
The threshold for the number of 5620 SAM client sessions allowed on a client
delegate server is configurable using the 5620 SAM GUI. When a user tries to open
a client session that exceeds the threshold, the client delegate server opens the
session, displays a warning message to the user, and generates an alarm. The
threshold-crossing function can help to balance the session load across multiple
client delegate servers. You need the Update user permission on the Server package
to configure the threshold. See Procedure 2-32 for more information.
2.4 Sample span rule configuration
This section describes the configuration of a policy that instructs the 5620 SAM to
automatically add each service created for a specific customer to an Edit Access span
associated with the creator of the service. Only the service administrator for the
customer can create or edit the specific customer services. In contrast, a typical
service user can only view the specific customer services. Table 2-3 describes the
tasks to configure a span rule.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01