Troubleshooting guide

13 — Monthly maintenance tasks
13-2 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
13.1 Performing main server and database redundancy switches
In a redundant 5620 SAM system, performing regular main server and database
redundancy tests is important for the following reasons:
• to ensure that 5620 SAM server and database redundancy functions correctly and
responsively
• to identify conditions that may interfere with a 5620 SAM upgrade
13.2 Checking the 5620 SAM platform performance
Use the following procedure to test system performance and record base measures.
You can compare platform performance monthly to:
• collect base measure information related to platform performance
• ensure that there is no degradation in performance
If the platform performance degrades, collect the necessary logs and performance
data measures and contact your Alcatel-Lucent support representative. See the
5620 SAM Troubleshooting Guide for information about 5620 SAM log collection.
Procedure 13-1 To check the 5620 SAM platform performance
Use UNIX utilities to review process and CPU usage data.
1 Open a command window.
2 Run a command on each client GUI, main server, auxiliary server, and 5620 SAM
database station, and auxiliary database station to check CPU usage for processes:
i Type one of the following:
• On a Solaris station:
prstat ↵
• On a RHEL station:
top ↵
Depending on your system configuration, approximately the top 20 processes
are displayed.
ii Review the output.
Note — Alcatel-Lucent strongly recommends that you perform a
main server activity switch and a database switchover monthly, or at
least quarterly, if a monthly test is not possible. See Chapter 7 for
information about performing a server activity switch or database
switchover. Contact your Alcatel-Lucent technical support
representative for further assistance.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01