Troubleshooting guide

12 — Weekly maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 12-3
5620 SAM
System Administrator Guide
7 If there are gaps in the historical record, check the mediation policy to ensure
that:
• polling is enabled and administratively up
• the polling interval for a specific MIB or MIB entry is sufficient for collecting
the required statistics
8 Record the data for the selected device and type of statistics. Use this data as a
base measurement to verify that statistics data was collected correctly over the
scheduled interval.
12.2 Gathering inventory data for device base performance
checks
You can collect device hardware inventory information to:
• create a list of managed devices objects, for example, access ports that are
available as SAPs
• save the lists for future processing and inventory uses
• compare the current and historical lists for status change trends, usage, and other
post-processing applications
• record the time required to gather inventory data as a base measure for future
performance checks
See the inventory chapter in the 5620 SAM User Guide for more information about
generating specific types of inventory reports.
Procedure 12-2 To gather port inventory data for a specific managed
device
For most inventory lists you can:
• generate an inventory of the listed data
• reorganize the information from most important to least important
• remove columns of data
• sort rows in ascending or descending order
1 Choose Manage→Equipment→Equipment from the 5620 SAM main menu. The
Manage Equipment form opens.
2 Choose a Network Element (Network) and click Search. The list form displays the
results of the inventory search.
Note — Each row that represents a log record shows the Suspect
column. When a check mark is present for an interval, there may have
been a problem with collection during that interval.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01