Troubleshooting guide

11 — Daily maintenance tasks
Alcatel-Lucent 5620 Service Aware Manager 11-5
5620 SAM
System Administrator Guide
iii If deployments are listed, view the state of a deployment in the State
column. The possible deployment states include:
• Cancelled
• Deployed
• Failed (Configuration). Failure occurred because the configuration could
not be applied to the specified objects.
• Failed (Internal Error). Failure occurred due to general error conditions.
The state is intended for all other possible errors.
• Failed (Partial). Failure occurred at deployment and some of the
configuration may have been sent to the network.
• Failed (Resource Unavailable). Failure occurred because one of the
resources required to apply the configuration is not in the 5620 SAM
database.
• Not Deployed
• Pending
• Postponed
iv Identify the source of the deployment problem. For example, for a Failed
configuration state, ensure the configuration was performed correctly on the
client GUI.
2 If you determine that there is a deployment problem and the problem is unrelated
to the 5620 SAM or device configuration, use your company IT policies to check
the LAN for connectivity and transmission problems, such as collisions and CRC
errors.
11.3 Backing up the 5620 SAM database
Alcatel-Lucent strongly recommends that you frequently back up the 5620 SAM
database to prevent network data loss in the event of a database failure. Other reasons
for performing a database backup include the following:
• To move a database from one station to another
• To set aside a clean copy of the database before performing a system upgrade
• As a preventive measure before making a major change to the network
You can use the 5620 SAM client GUI or a CLI script to perform an immediate
backup, and can use the GUI to schedule regular backups. See chapter 6 for
information about configuring and performing database backups.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01