Troubleshooting guide

9 — 5620 SAM routine maintenance overview
Alcatel-Lucent 5620 Service Aware Manager 9-5
5620 SAM
System Administrator Guide
As required maintenance tasks
General 5620 SAM platform changes You must uninstall and reinstall the 5620 SAM software
after you make a change to a physical 5620 SAM server,
database platform.
14.1
Adding or removing RAM When the amount of RAM on a 5620 SAM database
station changes, you must reconfigure the Oracle
System Global Area, or SGA.
14.2
Relinking the Oracle executable files Relink the Oracle program files after an OS upgrade or
the application of an OS patch.
14.4
Changing 5620 SAM database and
Oracle user passwords
For greater security, Alcatel-Lucent recommends that
you regularly change the 5620 SAM database user and
Oracle SYS user passwords.
14.5
Restoring and reinstantiating a
5620 SAM database
Restore a 5620 SAM database using a previously created
database backup.
14.9
Clearing inactive residential
subscriber instances from the
5620 SAM database
Periodically run a script to clear out the accumulation
of inactive residential subscriber instance records from
the 5620 SAM database
14.10
Listing customer service information Record customer service inventory information. 14.11
Checking for duplicate service or
resource names
Check for duplicate names to ensure naming
conventions are followed.
14.12
✓ Maintenance task Purpose See section
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Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01