Troubleshooting guide

8 — NE maintenance
8-52 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
Procedure 8-34 To view the trap metrics information
1 Choose Tools→Statistics→Trap Metrics Information from the 5620 SAM main
menu.
The Trap Metrics Information form lists the NEs that generated the most traps
during the last collection interval. The collection interval is indicated by the Start
Collection Period and End Collection Period values at the top of the form.
The number of displayed NEs is limited by the metrics configuration in the
nms-server.xml file.
2 Click Search to refresh the trap metrics information. The list and collection
interval values are updated.
3 Close the form.
Procedure 8-35 To view an NE file system using an FTP file browser
Perform this procedure to browse and list the files on a managed NE. You need FTP
user-account privileges on the NE for access to the NE file system. See the 5620 SAM
User Guide for information about enabling FTP access for an NE user account.
1 Initiate an FTP file browser session using one of the following methods:
a Use the 5620 SAM main menu.
i Choose Tools→Network Elements→NE Sessions→FTP File Browser. The
FTP File Browser form opens.
ii Enter the IP address of the NE that you need to browse in the field at
the top of the form.
iii Click Connect. The Enter the Username and Password form opens.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01