Troubleshooting guide

8 — NE maintenance
8-10 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
9 As required, schedule device software upgrades. Scheduled software upgrades are
supported on the following NEs.
i Create a 5620 SAM schedule. See Procedure 8-27 for more information. See
the 5620 SAM User Guide for information about creating 5620 SAM schedules.
ii Review the results and status of the scheduled upgrade and, as required,
take the appropriate actions based on your company policies.
iii As required, manage scheduled software upgrades; see Procedure 8-28.
10 As required, activate a previously downloaded device software image on an NE.
See Procedure 8-29 for more information. This is not supported on OmniSwitches.
11 As required, export a device software image from the 5620 SAM to the client file
system; see Procedure 8-30.
12 View the status of various maintenance activities to confirm that ISSU or
scheduled tasks occur as planned.
a Monitor software upgrade status of an NE; see Procedure 8-31.
b View the deployment, backup/restore, or software upgrade status of an NE;
see Procedure 8-32.
c View the accounting statistics collection status of an NE; see Procedure 8-33.
d View the trap metrics information; see Procedure 8-34.
13 View the contents of NE file systems by opening an FTP or SSH file browser from
the 5620 SAM client GUI, as required. See Procedure 8-35 and Procedure 8-36 for
more information.
14 As required, troubleshoot failed configuration deployments using the 5620 SAM
alarm window and the Deployment form. See Procedure 8-37 for more
information.
8.3 Workflow to configure NE configuration rollback
1 Configure the storage location for the NE configuration rollback rescue file and
checkpoint files; see Procedure 8-11.
2 Create the NE configuration rollback rescue file; see Procedure 8-12.
• 7210 SAS
• 7450 ESS
• 7705 SAR
• 7710 SR
• 7750 SR
• 7750 MG
• 7950 XRS
• 9500 MPR
• 9500 MPRe
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01