Troubleshooting guide

8 — NE maintenance
8-2 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
8.1 NE maintenance overview
The 5620 SAM includes NE maintenance functionality for supported devices that
allows a system administrator to:
• define the 5620 SAM deployment and local device configuration-save conditions
• perform an on-demand or scheduled NE configuration backup
• restore a device configuration
• perform an on-demand, ISSU, or a scheduled NE software upgrade
• view the status of a deployment, backup, device configuration restore, device
software upgrade, or accounting statistics retrieval operation in progress
• troubleshoot a failed deployment, backup, or upgrade
A 5620 SAM operator with an administrator or network element software
management scope of command role can perform device configuration save, backup,
or restore operations, and can create policies for scheduling backups and
configuration saves.
A 5620 SAM operator can upgrade software or schedule a software upgrade on sites
and routers that are within their span of control.
A 5620 SAM operator with the lawful intercept management scope of command role
can back up and restore NE LI configurations. Backup data is saved only when the
LI local save allowed parameter is enabled. See the 5620 SAM User Guide for more
information.
Managing NE deployments
When you use the 5620 SAM to apply an NE configuration change, for example, by
clicking OK or Apply after setting a service parameter, the 5620 SAM deploys the
change to the NE according to the 5620 SAM deployment policy. The 5620 SAM
deployment policy also specifies the conditions under which each managed NE
performs a configuration save.
The information in a deployment policy includes the following:
• number and frequency of 5620 SAM deployment retries
• NE configuration save settings, such as the following:
• save frequency
• level of configuration detail to save
• delay between consecutive saves
In a lab or testing environment, it is sometimes necessary to disable 5620 SAM
deployment. See the 5620 SAM XML OSS Interface Developer Guide for
information about disabling 5620 SAM deployment.
Note — The Deployment tab on an object properties form lists the
failed deployments and deployments that are in progress. In addition,
a deployment icon is displayed on the configuration form beside the
parameter associated with the failed or attempted deployment, beside
the NE object in the navigation tree, in list tables, and in map info
tables.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01