Troubleshooting guide

7 — 5620 SAM system redundancy
7-26 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
12 Click Next.
13 Click Next in each subsequent panel until the “Installation Complete” panel is
displayed.
14 Select the “Start the 5620 SAM Main Server” parameter.
15 Click Done to close the server configuration utility.
16 Enter the following to switch back to the samadmin user:
# exit ↵
17 Verify the standby main server has started.
18 Log out of the standby main server.
19 Perform steps 1 to 18 on the primary main server.
20 If required, perform Procedure 7-3 to perform a server activity switch and revert
the main servers to their original roles.
Procedure 7-8 To reinstantiate a redundant database using the
5620 SAM client GUI
Perform this procedure to re-establish redundancy after a database failover or similar
maintenance activity. This procedure reinstantiates the former primary database as
the new standby database.
When automatic database reinstantiation is enabled, a failed manual reinstantiation
attempt does not affect the reinstantiation timer. If a manual reinstantiation is
successful, the 5620 SAM does not attempt a subsequent reinstantiation.
Before you attempt to perform this procedure, the following conditions must be true:
• The primary database proxy and the standby database proxy are in contact
with the primary 5620 SAM server.
• The database listener is operating.
1 Log in to the client GUI as a user with the 5620 SAM admin scope of command role.
2 Choose Administration→System Information from the 5620 SAM main menu. The
System Information form opens.
3 Verify the database redundancy status matches the following:
• Failover State: Successful
• Switchover State: Not Attempted
Note — When you stop the primary main server, a switchover to the
standby main server occurs.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01