Troubleshooting guide

7 — 5620 SAM system redundancy
7-24 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
4 Enter the following case-sensitive text at the prompt to start the switchover:
YES ↵
The 5620 SAM server initiates a database switchover. Progress is indicated by a
rolling display of dots in the console window. The database switchover is complete
when the CLI prompt reappears.
5 Close the console window when the database switchover is complete.
Procedure 7-7 To configure automatic database realignment
Perform this procedure to enable or disable automatic database realignment on the
main servers.
1 Log in to the standby main server as the samadmin user.
2 Stop the main server software.
i Navigate to the server binary directory. Enter the following at the prompt:
bash$ cd install_dir/nms/bin ↵
where install_dir is the server installation location, typically /opt/5620sam/server
ii Enter the following at the prompt:
bash$ ./nmsserver.bash stop ↵
iii Enter the following at the prompt:
bash$ ./nmsserver.bash appserver_status ↵
iv The server application is stopped when the command in step 2 iii returns the
following text string:
Application Server is stopped
If the command returns anything other than the above text string, wait five
minutes and repeat step 2 iii. Do not proceed unless the console displays the
above text.
Caution — This procedure requires a restart of a 5620 SAM main
server, which is service-affecting. To avoid service interruption,
schedule the reconfiguration to coincide with a maintenance window.
Note 1 — This procedure applies only to redundant 5620 SAM
deployments.
Note 2 — You must perform this procedure first on the standby main
server station, and then on the primary main server station.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01