Troubleshooting guide

7 — 5620 SAM system redundancy
7-20 Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
System Administrator Guide
5 Review the auxiliary server information, which includes the following:
• Host Name—the host name of the auxiliary server
• Port Number—identifies the port that the auxiliary server uses to communicate
with each main server and database
• Auxiliary Server Type—Reserved or Preferred
• Server Status—Unknown, Down, Up or Unused
• Resource Managed—selected if the auxiliary server is included in 5620 SAM
resource management
• Public IP address—the IP address that the main servers use to reach the
auxiliary server
6 Perform one of the following:
a View the following main server information for a redundant 5620 SAM
system:
• Server 1 Public IP address—the IP address that the auxiliary server uses to
communicate with the primary or standby main server
• Server 2 Public IP address—the IP address that the auxiliary server uses to
communicate with the primary or standby main server
b View the following main server information for a standalone 5620 SAM
system:
• Server Public IP address—the IP address that the auxiliary server uses to
communicate with the main server
7 Click on the Auxiliary Services tab.
8 Review the list of auxiliary services.
9 Review the information for each auxiliary service, which includes the following:
• Service Name—the type of service, for example, statistics collection
• Selected—indicates whether this auxiliary server is currently used by a main
server to process requests
• IP Address—the IPv4 address that the managed NEs use to reach the auxiliary
server
• IPv6 Address—the IPv6 address that the managed 9500 MPR NEs use to reach
the auxiliary server
• Host Name—the host name of this auxiliary server
• Auxiliary Server Type—Reserved or Preferred
10 Close the Auxiliary Services form.
11 Click on the Faults tab to view alarm information, if required.
12 Close the form.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01