Troubleshooting guide

7 — 5620 SAM system redundancy
Alcatel-Lucent 5620 Service Aware Manager 7-19
5620 SAM
System Administrator Guide
12 View the following information in the Redundancy Database State panel:
• Switchover State—whether switchover in progress, and operational state
• Last Attempted Switchover Time—time of previous switchover attempt
• Failover State—whether failover in progress, and operational state
• Last Attempted Failover Time—time of previous failover attempt
• Standby Re-instantiation State—whether reinstantiation is in progress, and
operational state
• Last Attempted Standby Re-instantiation Time—time of previous standby
reinstantiation attempt
• Number of Archive Logs To be Applied—number of archive logs that remain to
be applied on standby database
• Estimated Time to Apply Archive Logs (seconds)—system time estimate for
application of archive logs on standby database
13 View the following information in the Auxiliary Server Communication panel:
• Private IP Address—the IP address that the main server uses as the source
address for communication with the auxiliary servers through a NAT router
• Public IP Address—the IP address that the auxiliary servers use to reach the
primary main server
14 View the following information in the Main Server Communication panel:
• Server Public IP Address—the IP address that the auxiliary server uses to
communicate with the main server
15 Close the Main Server properties form. The System Information form reappears.
16 Click Database to view more detailed database information, if required. See
chapter 6 for information about the 5620 SAM database.
17 Click on the Faults tab to view alarm information, if required.
18 Close the form.
Procedure 7-2 To view the 5620 SAM auxiliary server status
1 Choose Administration→System Information. The System Information form opens.
2 Click on the Auxiliary Servers tab.
3 Review the list of auxiliary servers.
4 Select an auxiliary server in the list and click Properties. The properties form for
the auxiliary server opens.
Note — The Private IP Address and Public IP Address display the same
IP address when NAT is not used between the main server and the
auxiliary servers.
Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01