Troubleshooting guide

ManualsBrandsAlcatel ManualsComputer equipmentSecurity Management Server (SMS) Release 9.4

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7 — 5620 SAM system redundancy

7-18 Alcatel-Lucent 5620 Service Aware Manager

5620 SAM

System Administrator Guide

6 If the 5620 SAM system is redundant, view the following information in the

Standby Server panel:

• Host Name—the host name of the standby main server

• Status—Unknown, Down, or Up

7 If the 5620 SAM system is redundant, view the following information in the

Standby Database Server panel:

• Instance Name—the name of the standby database instance, also called a SID

• IP Address—the IP address that each main or auxiliary server uses to reach the

standby database

• Host Name—the host name of the standby database

8 Click Properties to display additional information about the primary or standby

5620 SAM main server. The Main Server (Edit) properties form opens.

9 View the following general main-server information:

• Host Name—the host name of the primary main server

• Server Type—Main

• Resource Managed—selected if the main server is included in 5620 SAM

resource management

10 View the following information in the Client Communication panel:

• Private IP Address—the IP address that the main server uses as the source

address for communication with the 5620 SAM GUI and OSS clients through a

NAT router

• Public IP Address—the IP address that the 5620 SAM GUI and OSS clients use to

reach the main server through a NAT router

11 View the following information in the Redundant Server Communication panel:

• Private IP Address—the IP address that the main server uses as the source

address for communication with the standby main server through a NAT router

• Public IP Address—the IP address that the standby main server uses to reach

the primary main server through a NAT router

• Peer Public IP Address—the IP address that the standby main server uses to

reach the main server

Note 1 — The Private IP Address and Public IP Address display 0.0.0.0

when the 5620 SAM clients and the main server use host names, rather

than IP addresses, for communication.

Note 2 — The Private IP Address and Public IP Address display the same

IP address when NAT is not used between the main server and clients.

Note — The Private IP Address and Public IP Address display the same

IP address when NAT is not used between the primary and standby main

servers.

Release 12.0 R6 | November 2014 | 3HE 08861 AAAF TQZZA Edition 01